Retail Assistant

Retail Assistant

Carnforth Full-Time No home office possible
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Screwfix

At a Glance

  • Tasks: Welcome customers, assist with stock, and ensure a fun shopping experience.
  • Company: Join Screwfix, a leading retailer known for its excellent service and supportive team culture.
  • Benefits: Enjoy competitive pay, 28 days holiday, discounts, and an award-winning pension scheme.
  • Why this job: Be part of a vibrant team, receive top-notch training, and kickstart your career in retail.
  • Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
  • Other info: Flexible shifts available to support your work-life balance.

Overview
You\’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You\’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you\’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you\’ll be on the right track for a promising career with us!
Opening hours:
Monday – Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Responsibilities
WHAT\’S IT LIKE TO BE A RETAIL ASSISTANT?

  • Host – you\’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
  • Warehouse standards – you\’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
  • Part of the team – you\’ll join a team who take pride in their store, work together and have lots of fun along the way!

Qualifications
YOU ARE…

  • Amazing at giving great service, with a positive can-do, no-nonsense approach
  • Prepared to work hard and make the most of our training
  • A great communicator who loves to help people
  • Willing to learn, you don\’t need retail experience to succeed
  • Friendly, flexible, reliable, honest and enthusiastic!

WHAT\’S IN IT FOR ME?

  • Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
  • We offer a competitive salary
  • 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
  • Award-winning company pension scheme – up to 14% Kingfisher contribution!
  • Life cover
  • 20% discount with Screwfix and B&Q
  • Discounted healthcare
  • Company share save schemes
  • Excellent training and ongoing development, we\’ll also help you be the best you can be.

Follow us and find out more on our LinkedIn, Instagram & Twitter pages!
Apply now! – Upload your CV and complete your application
Please note, this advert may close early if the appropriate number of applications has been reached.
*Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at
#LI-DNI

Retail Assistant employer: Screwfix

At Screwfix, we pride ourselves on being a supportive and dynamic employer where our Retail Assistants play a crucial role in delivering exceptional customer service. With excellent training programmes, a competitive salary, and generous annual leave that increases with service, we foster a fun and collaborative work culture that prioritises employee growth and well-being. Join us in a thriving environment where your contributions are valued and rewarded, making every day at work meaningful.
Screwfix

Contact Detail:

Screwfix Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Retail Assistant

✨Tip Number 1

Familiarise yourself with Screwfix's product range and services. Knowing the ins and outs of what they offer will help you engage with customers effectively and demonstrate your enthusiasm for the role.

✨Tip Number 2

Showcase your customer service skills in any interactions you have, whether it's during a phone call or in person. Being friendly and approachable can make a lasting impression on the hiring team.

✨Tip Number 3

Research the company culture at Screwfix. Understanding their values and how they prioritise teamwork and customer satisfaction will allow you to align your responses during interviews.

✨Tip Number 4

Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working various hours, showing that you're adaptable can set you apart from other candidates.

We think you need these skills to ace Retail Assistant

Customer Service Skills
Communication Skills
Teamwork
Problem-Solving Skills
Attention to Detail
Flexibility
Reliability
Positive Attitude
Time Management
Product Knowledge
Adaptability
Sales Skills
Basic IT Skills

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand what Screwfix is looking for in a Retail Assistant. Highlight key responsibilities and qualifications that resonate with your skills and experiences.

Tailor Your CV: Customise your CV to reflect the qualities Screwfix values, such as great customer service, communication skills, and a positive attitude. Use specific examples from your past experiences that demonstrate these traits.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Screwfix and how your skills align with their mission of providing excellent customer service.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.

How to prepare for a job interview at Screwfix

✨Show Your Customer Service Skills

As a Retail Assistant, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've helped customers in the past or how you would approach a customer needing assistance.

✨Demonstrate Team Spirit

Screwfix values teamwork, so highlight any experiences where you've worked effectively as part of a team. Discuss how you contribute to a positive work environment and support your colleagues.

✨Be Ready to Learn

Since no prior retail experience is necessary, express your willingness to learn and adapt. Mention any relevant skills or experiences that showcase your ability to pick up new tasks quickly.

✨Research the Company

Familiarise yourself with Screwfix's values, products, and services. Showing that you understand the company and its commitment to customer service will demonstrate your genuine interest in the role.

Retail Assistant
Screwfix
Location: Carnforth
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