Retail Assistant

Retail Assistant

Exmouth Full-Time No home office possible
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Screwfix

At a Glance

  • Tasks: Welcome customers, assist with stock, and ensure a fun shopping experience.
  • Company: Join Screwfix, a leading retailer known for excellent service and team spirit.
  • Benefits: Enjoy competitive pay, 28 days leave, discounts, and a great pension scheme.
  • Why this job: Be part of a supportive team with fantastic training and career growth opportunities.
  • Qualifications: No retail experience needed; just bring your positive attitude and willingness to learn!
  • Other info: Flexible shifts available to support your work-life balance.

Overview
You\’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You\’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you\’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you\’ll be on the right track for a promising career with us!
Opening hours:
Monday – Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Responsibilities
WHAT\’S IT LIKE TO BE A RETAIL ASSISTANT?

  • Host – you\’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
  • Warehouse standards – you\’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
  • Part of the team – you\’ll join a team who take pride in their store, work together and have lots of fun along the way!

Qualifications
YOU ARE…

  • Amazing at giving great service, with a positive can-do, no-nonsense approach
  • Prepared to work hard and make the most of our training
  • A great communicator who loves to help people
  • Willing to learn, you don\’t need retail experience to succeed
  • Friendly, flexible, reliable, honest and enthusiastic!

WHAT\’S IN IT FOR ME?

  • Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
  • We offer a competitive salary
  • 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
  • Award-winning company pension scheme – up to 14% Kingfisher contribution!
  • Life cover
  • 20% discount with Screwfix and B&Q
  • Discounted healthcare
  • Company share save schemes
  • Excellent training and ongoing development, we\’ll also help you be the best you can be.

Follow us and find out more on our LinkedIn, Instagram & Twitter pages!
Apply now! – Upload your CV and complete your application
Please note, this advert may close early if the appropriate number of applications has been reached.
*Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at
#LI-DNI

Retail Assistant employer: Screwfix

At Screwfix, we pride ourselves on being an exceptional employer, offering a vibrant work culture where our Retail Assistants are at the heart of our operations. With comprehensive training programmes, competitive salaries, and generous annual leave that increases with service, we ensure our employees have the support and opportunities they need to thrive in their careers. Join us in a dynamic environment that values teamwork, customer service, and personal growth, all while enjoying unique benefits like discounts and a robust pension scheme.
Screwfix

Contact Detail:

Screwfix Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Retail Assistant

✨Tip Number 1

Familiarise yourself with Screwfix's product range and services. Knowing the ins and outs of what they offer will help you engage with customers effectively and demonstrate your enthusiasm for the role.

✨Tip Number 2

Showcase your customer service skills in any interactions you have before applying. Whether it's in a retail setting or through volunteer work, demonstrating your ability to connect with people will make you stand out.

✨Tip Number 3

Research the company culture at Screwfix. Understanding their values and how they prioritise teamwork and customer satisfaction can help you align your approach during interviews.

✨Tip Number 4

Be prepared to discuss your flexibility and willingness to learn during the interview. Highlighting your adaptability and eagerness to take on training will show that you're a great fit for their dynamic environment.

We think you need these skills to ace Retail Assistant

Customer Service Skills
Communication Skills
Teamwork
Problem-Solving Skills
Attention to Detail
Flexibility
Reliability
Positive Attitude
Time Management
Product Knowledge
Adaptability
Sales Skills
Organisational Skills
Basic IT Skills

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand what Screwfix is looking for in a Retail Assistant. Highlight key responsibilities and qualifications that resonate with your skills.

Tailor Your CV: Make sure your CV reflects your customer service skills and any relevant experience, even if it's not in retail. Use specific examples that demonstrate your ability to communicate effectively and work as part of a team.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Screwfix and how your values align with theirs, particularly around customer service and teamwork.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.

How to prepare for a job interview at Screwfix

✨Show Your Customer Service Skills

As a Retail Assistant, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've helped customers in the past or how you would approach a customer needing assistance.

✨Demonstrate Team Spirit

Screwfix values teamwork, so highlight any experiences where you've worked effectively as part of a team. Discuss how you contribute to a positive work environment and support your colleagues.

✨Be Ready to Learn

Since no prior retail experience is necessary, express your willingness to learn and adapt. Mention any relevant skills or experiences that showcase your ability to pick up new tasks quickly.

✨Research Screwfix

Familiarise yourself with Screwfix's products, services, and company culture. Showing that you understand their mission and values will demonstrate your genuine interest in the role and the company.

Retail Assistant
Screwfix
Location: Exmouth
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