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- Tasks: Lead a team, provide excellent customer service, and maintain store standards.
- Company: Join Screwfix, a fun and supportive growing team.
- Benefits: Competitive salary, 28 days leave, discounts, and training opportunities.
- Why this job: Make a real impact while having fun in a fast-paced environment.
- Qualifications: Experience in supervising teams and delivering great customer service.
- Other info: Flexible shifts and a chance to grow your career with us.
The predicted salary is between 24000 - 33600 £ per year.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us. This is a fixed-term opportunity for a maximum of 6 months. Opening hours Monday - Friday (7am to 8pm); Saturday (7am to 6pm); Sunday (9am to 4pm).
Key responsibilities
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliance and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Required Skills & Experience
- An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
- Great at giving amazing customer service, and able to translate that into sales.
- Inquisitive, ever-questioning and ever-improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and like to work hard!
What’s in it for you?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme - up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- We’ll also help you be the best you can be, with excellent training and ongoing development.
To find out more about us, please email careers@screwfix.com for any queries. Follow us and find out more on our LinkedIn, Instagram & Twitter pages. Apply now! – Upload your CV and complete your application.
Our hourly rates may include a location allowance which is reviewed annually and may change. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability. If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com.
Retail Supervisor - Fixed-Term in Penzance employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor - Fixed-Term in Penzance
✨Tip Number 1
Get to know the company culture! Before your interview, check out Screwfix's social media and website. Understanding their values and vibe will help you connect with the team during your chat.
✨Tip Number 2
Practice your customer service skills! Since this role is all about leading by example, think of scenarios where you’ve gone above and beyond for customers. Share those stories to show you’re a perfect fit!
✨Tip Number 3
Be ready to showcase your leadership style! As a supervisor, you’ll need to inspire your team. Think about how you motivate others and be prepared to discuss your approach in the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation. It shows you’re keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Supervisor - Fixed-Term in Penzance
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and our company. A bit of flair can make your application stand out!
Tailor Your CV: Make sure your CV is tailored to the Retail Supervisor position. Highlight your experience in managing teams and providing excellent customer service. We love seeing how your skills match what we're looking for, so be specific!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the facts about your experience and why you’d be a great fit for us. Remember, less is often more!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures it gets to the right people. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Screwfix
✨Know the Company Inside Out
Before your interview, take some time to research Screwfix. Understand their values, products, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to discuss your previous experiences managing teams, how you motivate others, and how you handle challenges. Use specific examples that highlight your ability to lead by example and maintain high standards.
✨Customer Service is Key
Since customer service is at the heart of this role, think of instances where you've gone above and beyond for customers. Be ready to share these stories during your interview, as they demonstrate your commitment to providing excellent service and can translate into sales.
✨Ask Thoughtful Questions
Prepare a few questions to ask your interviewer about the team dynamics, training programmes, or store standards. This shows that you're not just interested in the job, but also in how you can contribute to and grow within the company.
