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- Tasks: Lead a dynamic team, ensuring top-notch customer service and smooth store operations.
- Company: Join Screwfix, a fun and supportive retail environment with growth opportunities.
- Benefits: Enjoy competitive pay, 28 days leave, discounts, and excellent training.
- Why this job: Make a real impact while developing your leadership skills in a fast-paced setting.
- Qualifications: Experience in supervising teams and a passion for customer service.
- Other info: Flexible shifts to support your work-life balance and career growth.
The predicted salary is between 24000 - 36000 ÂŁ per year.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front‑of‑house helping customers or in the warehouse keeping our standards high, the customer is always at the centre of your mind. With excellent training programmes and varied shift patterns to support a healthy work‑life balance, you’ll be on the right track for a promising career with us.
Opening hours:
- Monday – Friday: 7 am to 8 pm
- Saturday: 7 am to 6 pm
- Sunday: 9 am to 4 pm
Key Responsibilities
- Host – you’ll be the team leader, hosting in store and setting an example of what great looks like. You’ll understand what customers need, guide them to the right products, and make it super easy for them.
- Store standards – you’ll ensure everything runs smoothly from cash reconciliations to customer queries, audit compliance and stock management.
- Part of the team – you’ll join a team that takes pride in their store, working together and having lots of fun along the way.
Required Skills & Experience
- An experienced supervisor or duty manager who is used to managing a small team in a fast‑paced environment.
- Great at giving amazing customer service and able to translate that into sales.
- Inquisitive, ever‑questioning and ever‑improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and likes to work hard.
Benefits
- Joining Screwfix means joining a growing team – full of support, opportunities and fun.
- Competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays). Increases with length of service, up to a maximum of 33 days.
- Award‑winning company pension scheme – up to 14% Kingfisher contribution.
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- Excellent training and ongoing development to help you be the best you can be.
To find out more about us, please email careers@screwfix.com for any queries. Apply now! – Upload your CV and complete your application.
Our hourly rates may include a location allowance which is reviewed annually and may change. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability. If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com.
Retail Supervisor in Penrith employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Penrith
✨Tip Number 1
Get to know the company culture! Before your interview, check out Screwfix's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their fun and supportive environment.
✨Tip Number 2
Practice your customer service skills! Since you'll be leading a team and helping customers, think of examples from your past experiences where you've gone above and beyond for customers. This will demonstrate your passion for great service during the interview.
✨Tip Number 3
Be ready to showcase your leadership style! As a Retail Supervisor, you'll need to lead by example. Prepare to discuss how you motivate your team and handle challenges in a fast-paced environment. This will show that you're the right fit for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Screwfix team. So, get that CV uploaded and let’s get you on the path to a promising career!
We think you need these skills to ace Retail Supervisor in Penrith
Some tips for your application 🫡
Show Your Leadership Skills: As a Retail Supervisor, we want to see how you lead by example. In your application, highlight any experience where you've managed a team or taken charge in a busy environment. This will show us you're ready to host and guide our customers effectively.
Customer Service is Key: Make sure to emphasise your customer service skills in your written application. We love candidates who can translate great service into sales, so share specific examples of how you've gone above and beyond for customers in the past.
Be Yourself: We’re looking for friendly, flexible, and reliable individuals. Don’t be afraid to let your personality shine through in your application. Share what makes you passionate about retail and why you’d be a great fit for our team!
Apply Through Our Website: To make things easier for us both, please apply directly through our website. It streamlines the process and ensures your application gets to the right place quickly. Plus, it’s super easy to upload your CV there!
How to prepare for a job interview at Screwfix
✨Know the Company Inside Out
Before your interview, take some time to research Screwfix. Understand their values, products, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to discuss your previous experiences managing teams, resolving conflicts, and motivating others. Use specific examples to illustrate how you've successfully led by example in fast-paced environments.
✨Customer Service is Key
Since customer satisfaction is at the heart of Screwfix's operations, be ready to share your approach to delivering excellent customer service. Think of scenarios where you went above and beyond for customers and how that translated into sales or positive feedback.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training programmes, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
