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For Companies At a Glance
- Tasks: Welcome customers, assist with stock, and ensure a great shopping experience.
- Company: Join Screwfix, the go-to place for tradespeople with a fun team culture.
- Benefits: Competitive salary, 28 days annual leave, and excellent training programmes.
- Other info: Flexible shifts to support your work-life balance and career growth.
- Why this job: Be part of a supportive team and make a real difference in customer service.
- Qualifications: Great communication skills and a positive attitude; no retail experience needed.
The predicted salary is between 24000 - 36000 £ per year.
Everything we do starts with the people we serve. We're proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project). From power tools to workwear, cables to pipe fittings, we offer over 11,000 products across 900+ stores – and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us.
Opening hours: Monday - Friday (7am to 8pm), Saturday (7am to 6pm), Sunday (1pm to 6pm)
Responsibilities
- Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them.
- Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high.
- Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way.
Qualifications
- You are amazing at giving great service, with a positive can-do, no-nonsense approach.
- Prepared to work hard and make the most of our training.
- A great communicator who loves to help people.
- Willing to learn; you don’t need retail experience to succeed.
- Friendly, flexible, reliable, honest and enthusiastic.
What’s in it for me?
Joining Screwfix means joining a growing team – full of support, opportunities, and fun. We offer a competitive salary and 28 days annual leave (including an allowance for bank holidays).
Retail Assistant Ni in Newtownabbey employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Ni in Newtownabbey
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Screwfix. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since you'll be at the heart of the store, think about how you can make a customer's day better. Role-play scenarios with friends or family to get comfortable with guiding customers and answering their questions.
✨Tip Number 3
Be yourself during the interview! Screwfix is looking for friendly, enthusiastic people who can communicate well. Let your personality shine through and don’t be afraid to share your passion for helping others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from us, making it easier for you to land that Retail Assistant role.
We think you need these skills to ace Retail Assistant Ni in Newtownabbey
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm for customer service and teamwork. A friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Retail Assistant role at Screwfix. Highlight any relevant experience or skills that match what we’re looking for, like your ability to communicate effectively and your willingness to learn. This shows us you’ve done your homework!
Keep It Clear and Concise: We appreciate clarity, so keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read. Remember, we’re looking for someone who can get the job done efficiently, just like we do in-store!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so you can focus on showcasing your skills and passion for the job.
How to prepare for a job interview at Screwfix
✨Know the Company
Before your interview, take some time to research Screwfix. Understand their values, products, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Assistant, customer service is key. Prepare examples from your past experiences where you've gone above and beyond for a customer. Even if you don’t have retail experience, think about times when you’ve helped someone or resolved an issue – this will demonstrate your ability to connect with customers.
✨Be Ready to Discuss Teamwork
Screwfix values teamwork, so be prepared to talk about how you work well with others. Think of specific instances where you collaborated with a team to achieve a goal or overcome a challenge. Highlighting your ability to contribute positively to a team dynamic will make you a strong candidate.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm and helps you gauge if Screwfix is the right fit for you. Consider asking about their training programmes or how they support career growth within the company. It’s a great way to engage and leave a lasting impression.