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- Tasks: Lead a dynamic team, ensuring top-notch customer service and smooth store operations.
- Company: Join Screwfix, a fun and supportive retail environment with growth opportunities.
- Benefits: Competitive salary, 28-33 days leave, discounts, and an award-winning pension scheme.
- Why this job: Make a real impact while developing your skills in a fast-paced retail setting.
- Qualifications: Experience in supervising teams and delivering excellent customer service.
- Other info: Enjoy flexible shifts and comprehensive training to help you thrive.
The predicted salary is between 24000 - 36000 £ per year.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!
Opening hours: Monday - Friday (7am to 8pm), Saturday (7am to 6pm), Sunday (9am to 4pm)
Responsibilities
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Qualifications
- You are an experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
- Great at giving amazing customer service, and able to translate that into sales.
- Inquisitive, ever-questioning and ever-improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and like to work hard!
What’s in it for you?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme - up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- We’ll also help you be the best you can be, with excellent training and ongoing development.
Retail Supervisor in Manchester employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Screwfix. Check out their social media and website to understand their values and what they stand for. This will help you connect with the team during your chat.
✨Tip Number 2
Practice your customer service skills! As a Retail Supervisor, you'll need to show off your ability to handle customer queries and lead your team. Role-play common scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Show your passion! When you're in the interview, let your enthusiasm for retail and helping customers shine through. Share examples of how you've improved customer experiences in the past – it’ll make you stand out!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Retail Supervisor in Manchester
Some tips for your application 🫡
Show Your Leadership Skills: As a Retail Supervisor, we want to see how you lead by example. In your application, share specific examples of when you've successfully managed a team or handled a challenging situation. This will help us understand your leadership style and how you can contribute to our team.
Highlight Customer Service Experience: Customer service is key in this role! Make sure to include any relevant experience where you've gone above and beyond for customers. We love candidates who can translate great service into sales, so don’t hold back on those success stories!
Be Yourself: We’re looking for friendly, flexible, and reliable individuals. Let your personality shine through in your application! Use a conversational tone and don’t be afraid to show your passion for retail and working with people.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s super easy and ensures that we receive all your details correctly. Plus, you’ll get to see more about what it’s like to work with us!
How to prepare for a job interview at Screwfix
✨Know the Company Inside Out
Before your interview, make sure you research Screwfix thoroughly. Understand their values, products, and what makes them stand out in the retail industry. This will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you set an example for others and contributed to a positive work environment.
✨Customer Service is Key
Since customer service is at the heart of this role, come ready with specific examples of how you've provided exceptional service in the past. Discuss how you’ve turned customer queries into sales and how you can apply that to Screwfix.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes they offer or how they support work-life balance. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
