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- Tasks: Lead a dynamic team, ensuring excellent customer service and smooth store operations.
- Company: Join Screwfix, a leading retailer with a fun and supportive culture.
- Benefits: Competitive salary, generous leave, discounts, and a great pension scheme.
- Why this job: Be part of a growing team where your leadership makes a real difference.
- Qualifications: Experience in retail supervision and a passion for customer service.
- Other info: Flexible shifts and excellent training for career growth.
The predicted salary is between 21600 - 36000 £ per year.
Everything we do starts with the people we serve. We are proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project). From power tools to workwear, cables to pipe fittings, we offer over 11,000 products across 900+ stores – and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us.
Hours to be worked flexibly across Monday to Sunday on a rota basis, with early mornings and late evenings included. Opening hours:
- Monday - Friday (7am to 8pm)
- Saturday (7am to 6pm)
- Sunday (9am to 4pm)
Responsibilities
WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliance and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way.
Qualifications
YOU ARE…
- An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
- Great at giving amazing customer service, and able to translate that into sales.
- Inquisitive, ever-questioning and ever-improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and like to work hard.
WHAT’S IN IT FOR YOU?
Joining Screwfix means joining a growing team – full of support, opportunities, and fun. We offer a competitive salary, 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave. Award-winning company pension scheme - up to 14% Kingfisher contribution, life cover, 20% discount with Screwfix and B&Q, discounted healthcare, and company share save schemes. We’ll also help you be the best you can be, with excellent training and ongoing development.
If you require any additional support or adjustments to help you make an application, please contact us.
Retail Supervisor in Lymington employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Lymington
✨Tip Number 1
Get to know the company inside out! Before your interview, check out Screwfix's values and what makes them tick. This way, you can show off your knowledge and passion for the brand during your chat.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions for retail supervisors, like how you handle customer complaints or lead a team. The more you rehearse, the more confident you'll feel!
✨Tip Number 3
Show your personality! When you're in the interview, let your friendly and flexible nature shine through. Remember, they want someone who fits in with the team and brings a smile to customers' faces.
✨Tip Number 4
Don't forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Supervisor in Lymington
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and our company. A bit of flair can make your application stand out!
Tailor Your CV: Make sure your CV is tailored to the Retail Supervisor role. Highlight your experience in managing teams and providing excellent customer service. We love seeing how your skills match what we’re looking for, so be specific!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the facts about your experience and why you’d be a great fit for us. Remember, less is often more!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Screwfix!
How to prepare for a job interview at Screwfix
✨Know the Company Inside Out
Before your interview, take some time to research Screwfix. Understand their products, services, and what makes them stand out in the retail industry. This knowledge will help you answer questions confidently and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to discuss your previous experiences managing teams in fast-paced environments. Share specific examples of how you've motivated your team, handled conflicts, or improved customer service. This will demonstrate your capability to lead by example.
✨Emphasise Customer Service Excellence
Screwfix values amazing customer service, so be ready to talk about how you've provided exceptional service in the past. Think of situations where you went above and beyond for a customer, and how that translated into sales or customer loyalty. This will highlight your alignment with their core values.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions to ask your interviewers about the team culture, training programmes, and growth opportunities within Screwfix. This shows that you're not only interested in the role but also in how you can grow with the company.