At a Glance
- Tasks: Lead a dynamic team, assist customers, and maintain high standards in our retail environment.
- Company: Join Screwfix, the go-to retailer for tradespeople with a supportive and inclusive culture.
- Benefits: Enjoy discounts, health perks, and a competitive pension plan while developing your career.
- Other info: Flexible shifts and excellent training programmes to help you advance your career.
- Why this job: Gain hands-on experience and grow your skills in a fast-paced, rewarding retail role.
- Qualifications: No specific qualifications needed, just a passion for customer service and teamwork.
The predicted salary is between 25200 - 30800 £ per year.
This is a fixed-term position for 12 weeks. Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project). From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!
Opening hours:
- Monday - Friday (7am to 8pm)
- Saturday (7am to 6pm)
- Sunday (9am to 4pm)
Benefits include:
- Cycle to Work: Enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.
- High Street Shopping Discounts: Save money at major high street retailers.
- Share Plans: Become a Kingfisher shareholder with a variety of schemes to choose from.
- Gym Membership: 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass.
- Health Plan: Customise your health plan and claim back money for treatments.
- Long Service Awards: Celebrate your milestones with tangible rewards.
- Pension: Choose your contribution amount and we add as much as 14% per month.
- Life Cover: Receive up to 4x your annual salary through Death in Service payment.
- Mental Health Support: Free wellbeing resources, including a confidential counselling service.
- Learning Tools: Access amazing learning tools such as LinkedIn Learning.
- Enhanced Family Leave: Inclusive policy and resources for all parents.
- Training Programmes: Opportunities for growth and skill development.
We believe that opportunity should always be open to all. So whatever business level you’re at, you can learn wider life skills to help you succeed in areas outside of work. We’ve also partnered with Skills Forward, which offers Maths and English coaching to colleagues and their families.
Be yourself at Screwfix. We all do better when we’re celebrated for who we are. Our Employee Inclusion Network, 'Us', helps colleagues to share ideas and work collaboratively in pursuit of a fairer, more diverse workplace.
Prior to your interview, we recommend a thorough read of our careers page and even a trip to your local Trade Counter, to learn as much about us as possible. Your interview will consist of competency-based questions, and a chat about your experience, knowledge of Screwfix and the role you’ve applied for. Interviews may be held on the phone or over video chat, followed by a visit to store to meet the team.
If we think we’re a good match, we’ll make you an official offer. Once you’ve accepted and we’ve completed the pre-employment checks, you’ll receive your shiny new contract.
Retail Supervisor - FTC in Loughborough employer: Screwfix
At Screwfix, we pride ourselves on being a dynamic and customer-focused employer that values its people. As an Assistant Manager in our City Store, you'll benefit from excellent training, a supportive work culture, and opportunities for career growth, all while enjoying perks like 33 days of annual leave and a generous pension scheme. Join us to make a meaningful impact in a fast-paced retail environment where your leadership can shine and your contributions are recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor - FTC in Loughborough
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Retail Supervisor - FTC in Loughborough
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Screwfix:Don’t forget to personalise your application for Screwfix! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Screwfix
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Screwfix offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Screwfix and contribute positively during your temporary stint.
