At a Glance
- Tasks: Lead a dynamic team and drive store performance in a fast-paced retail environment.
- Company: Join Screwfix City Stores, where every day is full of opportunities.
- Benefits: Receive excellent training, ongoing support, and a chance to build a rewarding career.
- Why this job: Make a real impact while inspiring your team and delivering exceptional customer experiences.
- Qualifications: Retail management experience and a passion for motivating others.
- Other info: Showcase your store's success during visits from high-profile guests.
The predicted salary is between 30000 - 42000 £ per year.
Take the next step in your leadership journey and make a real impact in a fast-moving retail environment. At Screwfix City Stores, every day is dynamic, customer-focused, and full of opportunity. As Assistant Manager, you’ll support the Retail Branch Manager in driving store performance, inspiring your team, and delivering an exceptional experience for every customer. You’ll also have the chance to build visibility and confidence by showcasing your store’s success during regular visits from high-profile visitors. We’re looking for someone who enjoys a dynamic environment, leads by example, and looks for ways to learn and improve. With our excellent training and ongoing support, you’ll have everything you need to build a rewarding and high-performing career with us.
Responsibilities
- Supporting the Branch Manager in day-to-day operations, from front-of-house to warehouse.
- Leading and motivating your team to deliver outstanding customer service.
- Managing rotas, payroll, budgets, and stock to keep the store running smoothly.
- Driving performance and identifying opportunities for improvement.
- Representing the store during high-profile visits and showcasing best practice.
- Support multi-skilling so colleagues can flex between counter, picking, delivery support, and local outreach activities to build trade relationships and community connections.
Qualifications
- Retail management experience and the motivation to continue growing your career.
- A supportive leader who builds confidence and motivates others to perform at their best.
- A customer-focused approach and a commitment to delivering great service.
- Commercial awareness and a keen eye for detail.
- Friendly, adaptable, reliable, and honest.
Assistant Manager - City Store in London employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - City Store in London
✨Tip Number 1
Get to know the company inside out! Research Screwfix City Stores, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or improved performance. We want to hear those examples that showcase your skills and how you can inspire others in a fast-paced environment.
✨Tip Number 3
Be ready to discuss customer service! Prepare to share how you've gone above and beyond for customers in the past. This role is all about delivering exceptional experiences, so let your passion shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at Screwfix City Stores.
We think you need these skills to ace Assistant Manager - City Store in London
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any leadership experience you have. We want to see how you've motivated teams and driven performance in previous roles. Use specific examples to showcase your ability to inspire others!
Be Customer-Focused: Since this role is all about delivering exceptional customer service, don’t forget to mention your customer-focused approach. Share stories that demonstrate your commitment to providing great service and how you’ve gone the extra mile for customers in the past.
Highlight Your Retail Experience: Make sure to detail your retail management experience in your application. We’re looking for someone who understands the ins and outs of store operations, so include any relevant responsibilities you’ve had, like managing budgets or stock.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Screwfix
✨Know the Company Inside Out
Before your interview, make sure you research Screwfix City Stores thoroughly. Understand their values, mission, and what makes them stand out in the retail environment. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully motivated a team or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle specific situations in the store. Think about challenges you might face, like managing stock levels or dealing with customer complaints, and prepare thoughtful responses that highlight your problem-solving skills and customer-focused approach.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows you're engaged and serious about the position, plus it gives you valuable insights into the company culture.