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For Companies At a Glance
- Tasks: Lead the team, ensure excellent customer service, and maintain store standards.
- Company: Join Screwfix, a fun and supportive retail environment.
- Benefits: Competitive salary, 28 days leave, discounts, and great training.
- Why this job: Be part of a growing team and make a real impact in retail.
- Qualifications: Experience in a supervisory role and a passion for customer service.
- Other info: Flexible shifts and opportunities for career growth await you!
The predicted salary is between 24000 - 36000 ÂŁ per year.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front‑of‑house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Hours to be worked flexibly across Monday to Sunday on a rota basis, with early mornings and late evenings included.
Opening hours:
- Monday - Friday: 7am–8pm
- Saturday: 7am–6pm
- Sunday: 9am–4pm
Key Responsibilities
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Required Skills & Experience
- Experience as a supervisor or duty manager, managing a small team in a fast‑paced environment.
- Great at giving amazing customer service, and able to translate that into sales.
- Inquisitive, ever‑questioning, and ever‑improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and likes to work hard!
What’s in it for You?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- Competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service up to a maximum of 33 days.
- Award‑winning company pension scheme – up to 14% Kingfisher contribution.
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- Excellent training and ongoing development.
How to Apply
Apply now! – Upload your CV and complete your application. Our hourly rates may include a location allowance which is reviewed annually and may change.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com.
Retail Supervisor in Kenley employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Kenley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Screwfix. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since this role is all about leading by example and providing top-notch service, think of scenarios where you can demonstrate your ability to handle customer queries and guide them effectively. Role-play with a friend if you need to!
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've successfully managed a team in a fast-paced environment. Highlight any experiences where you’ve improved store standards or boosted team morale – it’ll make you stand out as a candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Screwfix family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Retail Supervisor in Kenley
Some tips for your application 🫡
Show Your Leadership Skills: As a Retail Supervisor, we want to see how you lead by example. In your application, highlight any experience where you've managed a team or taken charge in a busy environment. This will show us you're ready to host and guide our customers effectively!
Customer Service is Key: Make sure to emphasise your customer service skills in your application. We love candidates who can translate great service into sales, so share specific examples of how you've gone above and beyond for customers in the past.
Be Yourself!: We’re looking for friendly, flexible, and reliable individuals. Don’t be afraid to let your personality shine through in your application. Share what makes you passionate about retail and why you’d be a great fit for our team!
Apply Through Our Website: To make things easier for us both, please apply directly through our website. It’s straightforward and ensures your application gets to the right place quickly. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Screwfix
✨Know the Company Inside Out
Before your interview, take some time to research Screwfix. Understand their values, products, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to share specific examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you set an example for others and contributed to a positive work environment.
✨Customer Service is Key
Since customer service is at the heart of this role, think of instances where you've gone above and beyond for customers. Be ready to discuss how you can translate excellent service into sales, as this will resonate well with the interviewers.
✨Be Flexible and Open-Minded
The job requires flexibility with hours and tasks. During the interview, express your willingness to adapt to different situations and your enthusiasm for working varied shifts. This shows that you're ready to embrace the dynamic nature of the retail environment.
