Retail Supervisor in Harrogate

Retail Supervisor in Harrogate

Harrogate Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team, provide excellent customer service, and maintain store standards.
  • Company: Join Screwfix, a growing team with a fun and supportive culture.
  • Benefits: Competitive salary, 28-33 days annual leave, and great discounts.
  • Why this job: Be part of a dynamic team and develop your career in retail.
  • Qualifications: Experience in supervising teams and delivering outstanding customer service.
  • Other info: Flexible hours, excellent training, and opportunities for growth.

The predicted salary is between 24000 - 36000 £ per year.

You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!

Hours of 24 per week to be worked flexibly across Monday to Sunday on a rota basis, with some weekends and evenings included.

WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?

  • Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
  • Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
  • Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

YOU ARE…

  • An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
  • Great at giving amazing customer service, and able to translate that into sales.
  • Inquisitive, ever-questioning and ever-improving.
  • Passionate about our business.
  • Friendly, flexible, reliable, honest and like to work hard!

WHAT’S IN IT FOR YOU?

  • Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
  • We offer a competitive salary.
  • 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
  • Award-winning company pension scheme - up to 14% Kingfisher contribution!
  • Life cover.
  • 20% discount with Screwfix and B&Q.
  • Discounted healthcare.
  • Company share save schemes.
  • We’ll also help you be the best you can be, with excellent training and ongoing development.

To find out more about us, please email for any queries. Follow us and find out more on our LinkedIn, Instagram & Twitter pages. Apply now! – Upload your CV and complete your application.

Retail Supervisor in Harrogate employer: Screwfix

At Screwfix, we pride ourselves on being an exceptional employer, offering a vibrant work culture where teamwork and customer satisfaction are at the heart of everything we do. With flexible working hours, competitive salaries, and a comprehensive benefits package including generous annual leave and a robust pension scheme, we are committed to supporting your career growth and well-being. Join us in a dynamic environment that values hard work, fun, and continuous development, making every day rewarding for our Retail Supervisors.
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Contact Detail:

Screwfix Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Supervisor in Harrogate

✨Tip Number 1

Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.

✨Tip Number 2

Practice your customer service skills! Since this role is all about leading a team and providing top-notch service, think of examples from your past experiences that showcase your ability to handle customer queries and lead by example.

✨Tip Number 3

Be ready to discuss your leadership style! They want someone who can manage a small team effectively, so think about how you motivate others and keep standards high in a fast-paced environment.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Screwfix team!

We think you need these skills to ace Retail Supervisor in Harrogate

Customer Service
Team Leadership
Cash Reconciliation
Stock Management
Audit Compliance
Sales Skills
Flexibility
Reliability
Communication Skills
Problem-Solving
Attention to Detail
Adaptability
Inquisitiveness
Passion for Business

Some tips for your application 🫡

Show Your Leadership Skills: As a Retail Supervisor, we want to see how you lead by example. In your application, highlight any experiences where you've managed a team or taken charge in a busy environment. This will show us you're ready to host and guide your team effectively!

Customer Service is Key: Make sure to emphasise your customer service skills in your application. We love candidates who can translate great service into sales, so share specific examples of how you've gone above and beyond for customers in the past.

Be Yourself!: We’re looking for friendly, flexible, and reliable individuals. Don’t be afraid to let your personality shine through in your application. Share what makes you passionate about retail and why you’d be a great fit for our team!

Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your CV and get you on the path to joining our fun and supportive team!

How to prepare for a job interview at Screwfix

✨Know the Company Inside Out

Before your interview, take some time to research Screwfix. Understand their values, products, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

✨Showcase Your Leadership Skills

As a Retail Supervisor, you'll be leading a team. Be prepared to share examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you set an example for others and how you ensure high standards in customer service.

✨Demonstrate Customer-Centric Thinking

Since customer service is key in this role, think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you can translate great service into sales, as this is crucial for the position.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the training programmes, team dynamics, or how success is measured in the role. This shows that you're not just interested in the job, but also in growing with the company.

Retail Supervisor in Harrogate
Screwfix
Location: Harrogate
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  • Retail Supervisor in Harrogate

    Harrogate
    Full-Time
    24000 - 36000 £ / year (est.)
  • S

    Screwfix

    1000+
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