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- Tasks: Lead a team to deliver exceptional customer experiences and drive sales.
- Company: Join Screwfix, a supportive and fun retail environment.
- Benefits: Enjoy 33 days annual leave, discounts, bonuses, and a great pension scheme.
- Why this job: Make your mark by managing your own store and developing your career.
- Qualifications: Retail management experience and a passion for customer service.
- Other info: Flexible shifts and excellent training opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
Right from the start, you’ll lead from the front. Taking the time to get to know your team and your customers, you’ll be in an excellent position to make your store the best it can be. With the help of our excellent training programmes and varied shift patterns to support your development, you’ll be on the right track for a promising career with us! At Screwfix we champion a healthy work/life balance and encourage part‑time applications, working a minimum of 30 hours over 4/5 days.
Key responsibilities
- Lead your team – you’ll motivate your team to deliver a great customer experience, ultimately achieving great results.
- Drive sales – overseeing budgets, P&L statements, merchandising, managing stock and improving profits are all part of your role.
- Make it your own – your store will have a personality, just like you. You’ll make sure your store is a great place to be for both your team and your customers.
- Support the area – as part of a wider team of Branch Managers, you’ll support your area’s KPI’s. Find your fit and champion a specific area, supporting the business and your development.
Required Skills & Experience
- An experienced manager, ready to take your retail knowledge to the next level.
- Ready to prove yourself with the aim of managing your very own store.
- Passionate about retail with proven business management skills.
- Always putting the customer first, you know that’s how to build a thriving business.
- A real people person, you’ll lead by example and love to bring out the best in your team.
- Friendly, flexible, reliable, honest and like to work hard!
WHAT'S IN IT FOR ME?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- 33 days annual leave (including an allowance for Bank Holidays).
- 20% discount with Screwfix and B&Q.
- Annual Bonus Scheme.
- Award‑winning pension – up to 14% contribution from Kingfisher!
- Discounted healthcare and life cover.
- Share Save Scheme.
- We’ll also help you be the best you can be, with excellent training and ongoing development!
We are committed to running our operations sustainably and supporting our customers to make sustainable choices. We want every colleague to feel involved and to champion sustainability in their area, ensuring that sustainability is at the heart of how we work. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability. If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com.
Branch Manager in Gillingham employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager in Gillingham
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time on Screwfix's social media and website. This will help you understand their values and how you can fit in, making it easier to connect with the interviewers.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or improved customer experience. We want to hear about your successes, so be ready to share those moments that showcase your management skills.
✨Tip Number 3
Show your passion for retail! During your interview, let your enthusiasm shine through. Talk about what excites you about the industry and how you can bring that energy to Screwfix. Remember, they’re looking for someone who loves what they do!
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role and the team. This shows you're genuinely interested and helps you figure out if this is the right fit for you. Plus, it gives us a chance to see your curiosity in action!
We think you need these skills to ace Branch Manager in Gillingham
Some tips for your application 🫡
Show Your Leadership Skills: As a Branch Manager, we want to see how you lead and motivate your team. Share examples from your past experiences where you've successfully managed a team or improved customer satisfaction.
Be Specific About Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your business management skills. Use numbers and results to show how you've driven sales or improved profits in previous roles.
Let Your Personality Shine: Your store will have a personality, just like you! Make sure your application reflects who you are. We love friendly, flexible, and reliable candidates, so let that come through in your writing.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status.
How to prepare for a job interview at Screwfix
✨Know Your Store Inside Out
Before the interview, take some time to research Screwfix and its store operations. Familiarise yourself with their products, services, and customer service ethos. This will not only show your enthusiasm but also help you discuss how you can make the store your own.
✨Showcase Your Leadership Skills
As a Branch Manager, you'll be leading a team. Prepare examples of how you've motivated teams in the past, resolved conflicts, and driven results. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your management style.
✨Emphasise Customer-Centricity
Screwfix values putting customers first. Be ready to share specific instances where you've enhanced customer experiences or solved customer issues. This will demonstrate that you understand the importance of customer satisfaction in driving sales and building a thriving business.
✨Discuss Your Vision for the Store
Think about what makes a store successful and how you would implement those ideas. Be prepared to discuss how you would create a positive atmosphere for both customers and staff, and how you would support the area’s KPIs while championing sustainability initiatives.
