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For Companies At a Glance
- Tasks: Welcome customers, assist with stock, and ensure a fun shopping experience.
- Company: Join Screwfix, a supportive and growing team focused on customer service.
- Benefits: Competitive salary, 28 days annual leave, discounts, and excellent training.
- Why this job: Be part of a dynamic team and kickstart your retail career with us.
- Qualifications: Great communication skills and a positive attitude; no prior experience needed.
- Other info: Flexible shifts to support your work-life balance and career growth.
The predicted salary is between 950 - 1167 £ per month.
Weekend hours
You will be at the core of Screwfix, making sure our customers are the heart of everything we do. You will take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you will always be kept busy. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you will be on the right track for a promising career with us.
Opening hours:
- Monday - Friday (7am to 8pm)
- Saturday (7am to 6pm)
- Sunday (9am to 4pm)
Responsibilities
What’s it like to be a Retail Assistant?
- Host – you will welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them.
- Warehouse standards – you will assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high.
- Part of the team – you will join a team who take pride in their store, work together and have lots of fun along the way.
Qualifications
You are…
- Amazing at giving great service, with a positive can-do, no-nonsense approach.
- Prepared to work hard and make the most of our training.
- A great communicator who loves to help people.
- Willing to learn; you don’t need retail experience to succeed.
- Friendly, flexible, reliable, honest and enthusiastic.
What’s in it for me?
Joining Screwfix means joining a growing team – full of support, opportunities, and fun. We offer a competitive salary, 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave, an award-winning company pension scheme - up to 14% Kingfisher contribution, life cover, 20% discount with Screwfix and B&Q, discounted healthcare, company share save schemes, and excellent training and ongoing development.
If you require any additional support or adjustments to help you make an application, please contact us.
Retail Assistant in Gateshead employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant in Gateshead
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching Screwfix. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their retail family.
✨Tip Number 2
Practice your customer service skills! Since you'll be at the heart of customer interactions, think about how you would handle different scenarios. Role-play with a friend or family member to get comfortable with welcoming customers and guiding them to the right products.
✨Tip Number 3
Be ready to showcase your enthusiasm! During interviews, let your personality shine through. Show that you're friendly, flexible, and eager to learn. A positive attitude can go a long way in making a great impression on the hiring team.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your CV in the best light. Plus, it’s super easy to do – just upload your CV and complete the application!
We think you need these skills to ace Retail Assistant in Gateshead
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and teamwork. A friendly tone can make a big difference!
Tailor Your CV: Make sure your CV is tailored to the Retail Assistant role. Highlight any experience or skills that relate to customer service, teamwork, or communication. We love seeing how you can bring value to our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforwardness, so get to the heart of what makes you a great fit for the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to upload your CV and complete your application there!
How to prepare for a job interview at Screwfix
✨Know the Company
Before your interview, take some time to research Screwfix. Understand their values, products, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Assistant, great customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Even if you don’t have retail experience, think about times when you’ve helped someone or resolved an issue – this will demonstrate your can-do attitude.
✨Be Ready to Discuss Teamwork
Screwfix values teamwork, so be prepared to talk about how you work well with others. Think of specific instances where you collaborated with a team to achieve a goal or overcome a challenge. Highlighting your ability to contribute positively to a team dynamic will make you stand out.
✨Ask Thoughtful Questions
At the end of the interview, you’ll likely have the chance to ask questions. Use this opportunity to inquire about training programmes, team culture, or growth opportunities within Screwfix. This shows that you’re not just interested in the job, but also in your future with the company.
