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- Tasks: Lead a dynamic team, ensuring excellent customer service and smooth store operations.
- Company: Join Screwfix, a growing company with a fun and supportive culture.
- Benefits: Competitive salary, 28-33 days leave, discounts, and a great pension scheme.
- Why this job: Make a real impact while developing your career in a fast-paced retail environment.
- Qualifications: Experience in supervising teams and delivering outstanding customer service.
- Other info: Enjoy excellent training and opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!
Opening hours: Monday - Friday (7am to 8pm), Saturday (7am to 6pm), Sunday (9am to 4pm)
Responsibilities
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Qualifications
- An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
- Great at giving amazing customer service, and able to translate that into sales.
- Inquisitive, ever-questioning and ever-improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and like to work hard!
What’s in it for you?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme - up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- We’ll also help you be the best you can be, with excellent training and ongoing development.
Retail Supervisor in Eastleigh employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Eastleigh
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Screwfix. Check out their social media and website to understand their values and what they stand for. This will help you connect with the team during your chat.
✨Tip Number 2
Practice your customer service skills! As a Retail Supervisor, you'll need to show off your ability to handle customer queries and lead your team. Role-play common scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Show your passion! When you're in the interview, let your enthusiasm for retail and helping customers shine through. Share examples of how you've gone above and beyond in previous roles to make a positive impact.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Screwfix team. Don’t forget to follow up after applying to express your interest!
We think you need these skills to ace Retail Supervisor in Eastleigh
Some tips for your application 🫡
Show Your Leadership Skills: As a Retail Supervisor, we want to see how you lead by example. In your application, share specific examples of when you've successfully managed a team or handled a challenging situation. This will help us understand your approach to leadership.
Highlight Customer Service Experience: Customer service is key in this role! Make sure to include any relevant experience where you've gone above and beyond for customers. We love hearing about those moments that made a difference!
Be Yourself: We’re looking for friendly, flexible, and honest individuals. Let your personality shine through in your application! A bit of your unique flair can make all the difference in standing out to us.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and get you on the path to joining our awesome team!
How to prepare for a job interview at Screwfix
✨Know the Company Inside Out
Before your interview, take some time to research Screwfix. Understand their values, products, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to share specific examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you set an example for others and contributed to a positive work environment.
✨Demonstrate Customer-Centric Thinking
Since customer service is key in this role, think of instances where you've gone above and beyond for customers. Be ready to discuss how you can translate great service into sales, and how you would handle customer queries or complaints effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes, team dynamics, or what success looks like in the Retail Supervisor role. This shows that you're engaged and serious about the position, plus it gives you valuable insights into the company culture.
