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- Tasks: Lead a dynamic team, ensuring top-notch customer service and smooth store operations.
- Company: Join Screwfix, a supportive and fun retail environment with growth opportunities.
- Benefits: Competitive salary, 28-33 days annual leave, discounts, and excellent training.
- Why this job: Make a real impact in a fast-paced retail setting while developing your career.
- Qualifications: Experience in supervising teams and delivering outstanding customer service.
- Other info: Enjoy a vibrant team culture with plenty of opportunities for personal growth.
The predicted salary is between 21600 - 36000 £ per year.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!
Opening Hours: Monday - Friday (7am to 8pm), Saturday (7am to 6pm), Sunday (1pm to 6pm)
Responsibilities
- Host: You’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards: You’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliance and stock management.
- Part of the team: You’ll join a team who take pride in their store, working together and having lots of fun along the way!
Qualifications
- You are an experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
- Great at giving amazing customer service, and able to translate that into sales.
- Inquisitive, ever-questioning and ever-improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and like to work hard!
What’s in it for you?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme.
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- We’ll also help you be the best you can be, with excellent training and ongoing development.
Retail Supervisor in Dungannon employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Dungannon
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Screwfix. Check out their social media and website to understand their values and what makes them tick. This will help you connect with the team during your chat.
✨Tip Number 2
Practice your customer service skills! As a Retail Supervisor, you'll need to show off your ability to handle customer queries and lead your team. Role-play common scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Show your passion for the business! During your interview, share specific examples of how you've improved customer experiences in the past. This will demonstrate that you're not just looking for any job, but that you're genuinely excited about joining Screwfix.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to be part of the Screwfix team. Don’t miss out on this opportunity!
We think you need these skills to ace Retail Supervisor in Dungannon
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and teamwork. A bit of enthusiasm goes a long way!
Tailor Your Application: Make sure to tailor your application to the Retail Supervisor role. Highlight your experience in managing teams and providing excellent customer service. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if it helps, and make sure to cover all the key responsibilities mentioned in the job description. We appreciate straightforwardness!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Screwfix
✨Know the Company Inside Out
Before your interview, take some time to research Screwfix. Understand their values, products, and what makes them stand out in the retail industry. This will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to share specific examples of how you've successfully managed a team in the past. Highlight your ability to motivate others, resolve conflicts, and maintain high standards in a fast-paced environment.
✨Demonstrate Customer-Centric Thinking
Since customer service is key, think of instances where you've gone above and beyond for customers. Be ready to discuss how you can translate great service into sales, and how you would handle customer queries or complaints effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might ask about the training programmes they offer or how they support work-life balance, which are both important aspects of the job.
