At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch customer service and store standards.
- Company: Join Screwfix, a fun and supportive retail environment.
- Benefits: Competitive salary, 28 days leave, discounts, and excellent training.
- Why this job: Make a real impact while developing your career in retail.
- Qualifications: Experience in a supervisory role and a passion for customer service.
- Other info: Flexible shifts and opportunities for growth in a thriving company.
The predicted salary is between 9500 - 11670 ÂŁ per year.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front‑of‑house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Hours to be worked flexibly across Monday to Sunday on a rota basis, with early mornings and late evenings included.
Opening hours:
- Monday - Friday: 7am–8pm
- Saturday: 7am–6pm
- Sunday: 9am–4pm
Key Responsibilities
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Required Skills & Experience
- Experience as a supervisor or duty manager, managing a small team in a fast‑paced environment.
- Great at giving amazing customer service, and able to translate that into sales.
- Inquisitive, ever‑questioning, and ever‑improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and likes to work hard!
What’s in it for You?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- Competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service up to a maximum of 33 days.
- Award‑winning company pension scheme – up to 14% Kingfisher contribution.
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- Excellent training and ongoing development.
How to Apply
Apply now! – Upload your CV and complete your application. Our hourly rates may include a location allowance which is reviewed annually and may change.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com.
Retail Supervisor in Dewsbury employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Dewsbury
✨Tip Number 1
Get to know the company culture! Before your interview, check out Screwfix's social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about leading by example, think of scenarios where you can demonstrate your ability to handle customer queries and guide them effectively. Role-playing with a friend can be super helpful!
✨Tip Number 3
Be ready to showcase your leadership experience! Prepare examples from your past roles where you successfully managed a team or improved store standards. This will highlight your suitability for the supervisor position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Screwfix family. Don’t forget to follow up if you haven’t heard back!
We think you need these skills to ace Retail Supervisor in Dewsbury
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and teamwork. A bit of enthusiasm goes a long way!
Tailor Your CV: Make sure to tailor your CV to highlight your experience as a supervisor or duty manager. We’re looking for those who can lead by example, so showcase any relevant skills and achievements that demonstrate your ability to manage a team in a fast-paced environment.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the Retail Supervisor role. Highlight your key experiences and skills that align with our needs.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Screwfix. We can’t wait to hear from you!
How to prepare for a job interview at Screwfix
✨Know the Company Inside Out
Before your interview, take some time to research Screwfix. Understand their values, products, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to discuss your previous experiences managing teams in fast-paced environments. Share specific examples of how you've motivated your team, handled conflicts, or improved store standards to demonstrate your leadership capabilities.
✨Customer Service is Key
Since customer service is at the heart of this role, think of instances where you've gone above and beyond for customers. Be ready to explain how you can translate excellent service into sales, as this will resonate well with the interviewers.
✨Be Flexible and Open-Minded
The job requires flexibility with hours and tasks. During the interview, express your willingness to adapt to different situations and your enthusiasm for working varied shifts. This shows that you're ready to embrace the dynamic nature of the retail environment.