At a Glance
- Tasks: Lead a dynamic team and ensure top-notch customer service in a busy retail environment.
- Company: Join Screwfix, the go-to place for tradespeople with over 1000 stores nationwide.
- Benefits: Enjoy competitive salary, bonuses, discounts, and a supportive work-life balance.
- Other info: Excellent training programmes available for career advancement and personal development.
- Why this job: Make a real impact while developing your leadership skills in a thriving company.
- Qualifications: Previous retail experience and a passion for team leadership are essential.
The predicted salary is between 25020 - 30580 £ per year.
Up to £31,000.00 per year
Permanent Full Time (35.75 hours) - Permanent
Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project). From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 1000+ stores – and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.
Right from the start, you’ll lead from the front. Taking the time to get to know your team and your customers, you’ll be in an excellent position to make your store the best it can be. And with the help of our excellent training programmes and varied shift patterns to support your development, you’ll be on the right track for a promising career with us!
At Screwfix we champion a healthy work/life balance and encourage part-time applications, working a minimum of 30 hours over 4/5 days.
- Bonus: We believe that success should be shared and hard work should be rewarded. Our yearly bonuses are based on our business targets and measures.
- Cycle to work: Enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.
- High Street Shopping Discounts: Save money at other major high street retailers.
- Share Plans: Become a Kingfisher shareholder with a variety of schemes to choose from.
- Simply Health: Customise your health plan and claim back money for treatments.
- Long Service Awards: Celebrate your milestones with tangible rewards.
- Pension: Choose your contribution amount and we add as much as 14% per month.
- Life Cover: Receive up to 4x your annual salary through Death in Service payment.
- Retail Trust: Look after your mental health with free wellbeing resources.
- Screwfix and B&Q Discounts: Enjoy 20% off all B&Q and Screwfix products.
- Mind Training: Access support and tools needed to look after your mental health.
- Screwfix Community: Stay in touch with colleagues and access the resources you need.
- Self-Development: Take advantage of our amazing learning tools on offer such as LinkedIn Learning.
- Enhanced Family Leave: Inclusive policy and resources for all parents.
- Training programmes: We pull out all the stops to make sure our people continue to learn and develop new skills.
For those looking to step into management, this programme focuses on action-based learning. Under close mentorship, you’ll develop leadership skills as you take on real business challenges.
Trade Up to Assistant Store Manager: Through this supportive and hands-on training programme, Supervisors can learn everything they need to become Assistant Store Manager in just 12-15 months.
Trade Up to Branch Manager: Over 15 months, you’ll undertake close supervision and structured learning as you learn how to run a store.
Learning for Life: We believe that opportunity should always be open to all. So whatever business level you’re at, you can learn wider life skills to help you succeed in areas outside of work.
We all do better when we’re celebrated for who we are. Which is why a warm, equal and inclusive culture is integral to our culture at Screwfix. Our Employee Inclusion Network, 'Us', helps colleagues to share ideas and work collaboratively in pursuit of a fairer, more diverse workplace.
Branch Manager in Crook employer: Screwfix
At Screwfix, we pride ourselves on being a dynamic and customer-focused employer that values its people. As an Assistant Manager in our City Store, you'll benefit from excellent training, a supportive work culture, and opportunities for career growth, all while enjoying perks like 33 days of annual leave and a generous pension scheme. Join us to make a meaningful impact in a fast-paced retail environment where your leadership can shine and your contributions are recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Manager in Crook
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Screwfix, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Screwfix!
We think you need these skills to ace Branch Manager in Crook
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Screwfix, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Screwfix and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Screwfix that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Screwfix
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
