At a Glance
- Tasks: Lead a dynamic team, ensuring excellent customer service and smooth store operations.
- Company: Join Screwfix, a fun and supportive retail environment with growth opportunities.
- Benefits: Competitive salary, 28 days annual leave, discounts, and life cover.
- Why this job: Make a real impact while developing your skills in a fast-paced setting.
- Qualifications: Experience in supervising teams and delivering outstanding customer service.
- Other info: Enjoy flexible shifts and ongoing training to help you thrive.
The predicted salary is between 24000 - 36000 ÂŁ per year.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front‑of‑house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us! This is a fixed‑term opportunity for 6 months.
Opening hours:
- Monday – Friday (7am to 8pm)
- Saturday (7am to 6pm)
- Sunday (9am to 4pm)
Key responsibilities
WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Required Skills & Experience
YOU ARE…
- An experienced supervisor or duty manager who is used to managing a team in a fast‑paced environment.
- Great at giving amazing customer service, and able to translate that into sales.
- Inquisitive, ever‑questioning and ever‑improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and like to work hard!
WHAT’S IN IT FOR YOU?
Joining Screwfix means joining a growing team – full of support, opportunities, and fun! We offer a competitive salary, 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave, award‑winning company scheme – up to 14% Kingfisher contribution, life cover, 20% discount with Screwfix and B&Q, discounted healthcare, and company share save schemes. We’ll also help you be the best you can be, with excellent training and ongoing development.
To find out more about us, please email careers@screwfix.com for any queries. Apply now – upload your CV and complete your application. Our hourly rates may include a location allowance which is reviewed annually and may change. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability. If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com.
Retail Supervisor Fixed-Term in Barking employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor Fixed-Term in Barking
✨Tip Number 1
Get to know the company culture! Before your interview, check out Screwfix's social media and website. Understanding their values and vibe will help you connect with the team during your chat.
✨Tip Number 2
Practice your customer service scenarios! As a Retail Supervisor, you'll need to show off your skills in handling customer queries. Think of examples from your past experiences that highlight your ability to provide amazing service.
✨Tip Number 3
Show your leadership skills! Be ready to discuss how you've led a team in a fast-paced environment. Share specific stories where you set an example and motivated your colleagues to achieve great results.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you on their radar!
We think you need these skills to ace Retail Supervisor Fixed-Term in Barking
Some tips for your application 🫡
Show Your Leadership Skills: As a Retail Supervisor, we want to see how you lead by example. In your application, share specific experiences where you've successfully managed a team or improved customer service. This will help us understand your approach to leadership!
Highlight Your Customer Service Experience: Customer satisfaction is key for us! Make sure to include examples of how you've gone above and beyond for customers in your previous roles. This will show us that you truly understand what great service looks like.
Be Yourself: We’re looking for friendly, flexible, and reliable individuals. Don’t be afraid to let your personality shine through in your application. Share what makes you passionate about retail and why you’d love to join our team!
Apply Through Our Website: To make the process smooth, we encourage you to apply directly through our website. It’s the best way for us to receive your application and get you on track for a promising career with us!
How to prepare for a job interview at Screwfix
✨Know the Company Inside Out
Before your interview, take some time to research Screwfix. Understand their values, products, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to share specific examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you set an example for others and contributed to a positive work environment.
✨Demonstrate Customer-Centric Thinking
Since customer service is key in this role, think of instances where you've gone above and beyond for customers. Be ready to discuss how you can translate great service into sales, and how you would handle customer queries or complaints effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes, team dynamics, or what success looks like in the Retail Supervisor role. This shows that you're engaged and serious about the opportunity.