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- Tasks: Lead a dynamic team to deliver top-notch customer service and manage stock processes.
- Company: A leading home improvement retailer in Northern Ireland with a supportive work culture.
- Benefits: Competitive salary, 28–33 days annual leave, discounts, and a pension scheme.
- Why this job: Join a vibrant team and make a real difference in customer experiences.
- Qualifications: Experience as a supervisor or duty manager in retail.
- Other info: Great training and development opportunities in a friendly environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading home improvement retailer in Northern Ireland is looking for an experienced supervisor or duty manager. You will lead a dynamic team, ensuring high standards and exemplary customer service while managing cash and stock processes.
The role offers a competitive salary, 28–33 days annual leave, and opportunities for training and development. This position is based in Bangor and offers a supportive work environment, with discounts and a pension scheme as part of the benefits.
Store Supervisor – Lead Customer Service & Growth (NI) in Bangor employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor – Lead Customer Service & Growth (NI) in Bangor
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info about the team and culture, plus it shows our genuine interest in the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and team leadership. We want to showcase our experience and how we can lead a dynamic team effectively.
✨Tip Number 3
Dress to impress! First impressions matter, so let’s make sure we look sharp and professional for the interview. It shows we’re serious about the role and respect the company’s standards.
✨Tip Number 4
Follow up after the interview with a thank-you email. It’s a simple gesture that keeps us on their radar and reinforces our enthusiasm for the position. Plus, it’s just good manners!
We think you need these skills to ace Store Supervisor – Lead Customer Service & Growth (NI) in Bangor
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous experience in leading teams or managing customer service. We want to see how you can inspire and motivate others to achieve high standards.
Be Specific About Your Experience: Use concrete examples from your past roles to demonstrate your skills in cash and stock management. We love details that show how you've successfully handled similar responsibilities before.
Tailor Your Application: Make sure to customise your application for this specific role. Mention why you're excited about working with us at StudySmarter and how you align with our values and goals in the home improvement sector.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to review your details and get back to you quickly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Screwfix
✨Know the Company Inside Out
Before your interview, make sure you research the home improvement retailer thoroughly. Understand their values, mission, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Store Supervisor, you'll be leading a team, so be prepared to discuss your leadership style. Think of specific examples where you've successfully managed a team or resolved conflicts. Highlight how you ensure high standards and exemplary customer service in your previous roles.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customer situations. Prepare some scenarios from your past experience where you turned a negative customer interaction into a positive one. This will demonstrate your problem-solving skills and commitment to customer satisfaction.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can contribute to the company's growth.
