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For Companies At a Glance
- Tasks: Manage B2B accounts, build relationships, and drive sales growth.
- Company: Screwfix is one of the UK's fastest-growing retailers, committed to sustainability and employee wellbeing.
- Benefits: Enjoy flexible working, a 20% staff discount, wellness resources, and opportunities for career growth.
- Why this job: Join a supportive team that values diversity and offers a chance to make a real impact.
- Qualifications: Customer-focused, sales-driven, excellent communication skills, and ability to thrive in a fast-paced environment.
- Other info: This is a field-based role requiring a valid driving licence.
The predicted salary is between 28800 - 48000 £ per year.
Screwfix Manchester, England, United Kingdom
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Join to apply for the B2B Account Manager role at Screwfix
Screwfix Manchester, England, United Kingdom
Join to apply for the B2B Account Manager role at Screwfix
Overview
It’s a great time to join Screwfix. Thanks to the hard work of our team and record-breaking sales, we’re proud to be one of the fastest-growing retailers in the UK. And we want to pass that growth onto you.
Overview
It’s a great time to join Screwfix. Thanks to the hard work of our team and record-breaking sales, we’re proud to be one of the fastest-growing retailers in the UK. And we want to pass that growth onto you.
Reporting to the B2B Manager, Account Managers are responsible for the mid value accounts, seeking out opportunities to grow the sales of our existing business customers and to build strong professional, lasting relationships with the organisations we manage. AM’s will take responsibility for their accounts across a sector. Operating in a sales-based environment, you will ensure delivery of a number of KPIs whilst demonstrating the drive and commitment to exceed targets and operate within Business visions and values. The ability to build long term strategic account reviews to become true business partners and grow the account to our high value range.
This role is field based, so you must have a valid driving licence.
At Screwfix, we believe happy, fulfilled colleagues create a stronger business. That’s why we’ve built a workplace that works for you—combining flexibility, inclusivity, and sustainability with opportunities to thrive.
Work-Life Balance:
Enjoy the best of both worlds: Our hybrid working offering includes face-to-face collaboration at our welcoming Head Office and flexible hours to fit life’s priorities, whether it’s the school run or personal time.
Belonging & Growth:
From day one, you’ll feel part of a team that values your voice and supports your growth. We’re proud to champion diversity because we know unique perspectives make us stronger. Whether starting out or looking for your next step, you’ll thrive here
Sustainability That Matters:
We’re committed to creating a better future, taking bold steps to reduce carbon emissions, use sustainable packaging, and innovate for a greener world. Sustainability drives everything we do, and we’re proud to make a real impact for our planet and future generations.
Join Screwfix and discover a workplace where you can belong, grow, and help build a more sustainable future.
Key responsibilities
- Develop and deliver an effective strategic account plan to deliver long term growth and a business partnership to your customers
- Take responsibility to manage accounts through development and maintenance of customer relationships which promotes increased spend though detailed understanding of customer needs and requirements.
- Analyse data to identify sales opportunities with existing customers and develop an appropriate strategy to convert opportunities to increased spend
- Working successfully with internal stakeholders (Trade UK, Market Managers, Marketing, Supply Chain, Legal etc) to develop creative solutions for customers from existing Screwfix range and proposition
- Proactively visiting customers’ sites and Head Offices to ensure a strong professional relationship is maintained and sales growth is achieved, through an effective CRM system
- Ensuring our contractual frameworks with customers are valid, in date and commercially sound that allows continued long term growth and profitability
- Keeping up to speed on all relevant industry and B2B news, products and innovations, including being aware of competitors in our marketplace.
- Be able to assess what spend is being given to our competitors and try to capture this through the strategic account plan
- Demonstrate ability to communicate, present and influence credibly and effectively to all levels in all organisations
- Working closely with the Sales Support Manager to plan in and execute sales growth call campaigns on a weekly basis to increase spend, prevent down spend and actively grow accounts
Required Skills & Experience
- Customer focused with a proven ability to establish and satisfy customer needs
- Sales driven individual who thrives in a results driven, professional B2B sales environment, self-motivated with great organisational skills and a strong sense of customer ownership
- A strong communicator who presents and communicates effectively with all types of customers and stakeholders, building relationships that last with different types of businesses
- Excellent verbal & written communications skills
- Flexible & adaptable – able to work on own initiative and as part of a team in a challenging, fast paced sales environment
- A well organised approach to managing workload, being able to prioritise effectively and demonstrate strong time management skills
- Commercial and industry awareness is key
- Customer focus – Proactively seeks customer feedback to adjust and modify service strategy within own area. Manages customer expectations and develops solutions to meet customer needs
- Communication – Communicates clearly, articulately and with conviction when speaking with an individual or before a group. Adapts content and style to their audience
- Influencing and Negotiating – Positively influences others, creating acceptance and support for ideas. Is skilled in negotiation to create win-win solutions. Wins concessions without damaging relationship
- Relationship Building – Proactively identifies new and important professional working relationships and works to develop them over time. Develops effective working relationships between others within group or team situations.
At Screwfix, Your Wellbeing Comes First:
We’re dedicated to helping you thrive at work and at home. With a fantastic range of benefits, opportunities for self-development, and an annual discretionary bonus of up to 20%, we put your wellbeing at the heart of everything we do.
Your Wellbeing, Our Priority:
Health Support: Employee assistant programme, access to wellness resources such as PepTalk, discounted cash health plans and gym memberships.
Financial Wellbeing:Flexible pay, savings, and financial coaching through Wagestream, up to 14% employer pension contributions and life cover of up to 4 x salary. Up to 20% discretionary bonus.
Everyday Perks: 20% staff discount at Screwfix and B&Q, discounts at hundreds of retailers via Hapi app and Cycle to Work scheme.
Opportunities to Grow: We believe in self-development and creating space for you to thrive. With access to training, career growth, and support networks, we’ll help you build a brighter future.
We believe in equity for all. Please let us know at careers@screwfix.com if you need any additional support or adjustments when it comes to your application.
NO AGENCIES PLEASE
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Retail
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B2B Account Manager employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land B2B Account Manager
✨Tip Number 1
Familiarise yourself with Screwfix's product range and services. Understanding their offerings will help you engage more effectively with potential clients and demonstrate your knowledge during interviews.
✨Tip Number 2
Network within the industry by attending relevant trade shows or events. Building connections can provide insights into the B2B landscape and may lead to referrals or recommendations for the role.
✨Tip Number 3
Research the latest trends in B2B sales and account management. Being well-versed in current strategies and technologies will show your commitment to the role and your ability to drive sales growth.
✨Tip Number 4
Prepare to discuss your previous experience in managing accounts and driving sales. Be ready to share specific examples of how you've built relationships and exceeded targets, as this will resonate well with the hiring team.
We think you need these skills to ace B2B Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in B2B sales and account management. Use specific examples that demonstrate your ability to build relationships and drive sales growth.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Screwfix's values and how your skills align with their needs. Mention your customer-focused approach and any relevant achievements in previous roles.
Highlight Key Skills: Emphasise skills such as communication, negotiation, and relationship building in your application. Provide concrete examples of how you've successfully used these skills in past positions.
Show Industry Knowledge: Demonstrate your awareness of the retail and B2B landscape in your application. Mention any relevant trends or competitors that you are familiar with, showing that you are proactive and informed.
How to prepare for a job interview at Screwfix
✨Know Your Accounts
Before the interview, research the types of accounts you would be managing. Understand their needs and how Screwfix can provide solutions. This will show your commitment and readiness to take on the role.
✨Demonstrate Relationship Building Skills
Be prepared to discuss your experience in building and maintaining professional relationships. Use specific examples to illustrate how you've successfully managed client accounts in the past.
✨Showcase Your Sales Acumen
Highlight your sales achievements and strategies you've used to grow accounts. Be ready to discuss how you analyse data to identify opportunities and convert them into increased sales.
✨Understand the Industry Landscape
Stay updated on B2B trends and competitors in the retail sector. Being knowledgeable about the industry will help you answer questions confidently and demonstrate your passion for the role.