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- Tasks: Support the Retail Branch Manager and ensure excellent customer service.
- Company: Join Screwfix, a leading retailer known for its commitment to quality and customer satisfaction.
- Benefits: Enjoy competitive salary, 28 days leave, discounts, bonuses, and a great pension scheme.
- Why this job: This role offers growth opportunities, hands-on experience, and a fun team environment.
- Qualifications: Management experience and a passion for customer service are essential.
- Other info: Flexible part-time hours available, promoting a healthy work/life balance.
The predicted salary is between 28000 - 42000 £ per year.
Screwfix Horsforth, England, United Kingdom
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Screwfix Horsforth, England, United Kingdom
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Overview
This is your chance to step up. Supporting the Retail Branch Manager, you’ll make sure our customers are the heart of everything we do. You’re always looking for ways to improve what we do and how we do it, knowing that small differences can make a big impact. And with the help of our excellent training programmes and varied shift patterns to support your development, you’ll be on the right track for a promising career with us!
Overview
This is your chance to step up. Supporting the Retail Branch Manager, you’ll make sure our customers are the heart of everything we do. You’re always looking for ways to improve what we do and how we do it, knowing that small differences can make a big impact. And with the help of our excellent training programmes and varied shift patterns to support your development, you’ll be on the right track for a promising career with us!
At Screwfix we champion a healthy work/life balance and encourage part-time applications, working a minimum of 22.5 hours over 3 days.
Key responsibilities
WHAT’S IT LIKE TO BE AN ASSISTANT MANAGER AT SCREWFIX?
- Store standards – alongside the retail Branch Manager, you’ll make sure everything runs smoothly, from front of house to the warehouse. Rolling up your sleeves to keep standards high
- Inspire your team – you’ll be hands on and lead by example, motivating your team to give a great customer experience
- Store management – budgets, Rota’s and Payroll, P&L analysis, managing stock and improving profits are all part of your role.
Required Skills & Experience
YOU ARE…
- Experienced in management and wanting to take your career to the next level
- Instinctive in knowing what our customers want, you go all out to deliver
- Extremely driven, leading you to hit targets and inspire those around you
- Inquisitive, ever-questioning and ever-improving
- Passionate about our business
- Friendly, flexible, reliable & honest
WHAT\’S IN IT FOR ME?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary
- 28 days annual leave (including an allowance for bank holidays) increasing with length of service to 33 days
- 20% discount with Screwfix and B&Q
- Annual bonus scheme
- Award winning pension – up to 14% contribution from Kingfisher!
- Discounted healthcare and life cover
- Share Save Scheme
- We’ll also help you be the best you can be, with excellent training and ongoing development!
To find out more please email careers@screwfix.com for any queries
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Apply – Upload your CV and complete your application
Sustainability at Screwfix
We are committed to running our operations sustainably and supporting our customers to make sustainable choices. We want every colleague to feel involved and to champion sustainability in their area, ensuring that sustainability is at the heart of how we work.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other
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Industries
Retail
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Assistant Manager employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with Screwfix's products and services. Understanding the range of tools and materials they offer will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your leadership skills by sharing specific examples from your past experiences. Highlight how you've motivated teams or improved customer service, as these are key aspects of the Assistant Manager role.
✨Tip Number 3
Network with current or former employees of Screwfix. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 4
Prepare to discuss how you would handle specific challenges in a retail environment. Think about scenarios related to stock management, customer complaints, or team dynamics, as these will likely come up in your discussions.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience and customer service skills. Use specific examples that demonstrate your ability to lead a team and improve store standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of Screwfix's values. Mention how you can contribute to the team and enhance customer experiences.
Highlight Relevant Skills: In your application, emphasise skills such as budget management, stock control, and team motivation. These are key responsibilities for the Assistant Manager role at Screwfix.
Show Enthusiasm for Development: Express your eagerness to participate in training programmes and your commitment to personal growth within the company. This aligns with Screwfix's focus on employee development.
How to prepare for a job interview at Screwfix
✨Show Your Customer Focus
As an Assistant Manager, you'll need to demonstrate that customers are at the heart of your approach. Be prepared to share examples of how you've improved customer experiences in previous roles or how you would do so at Screwfix.
✨Highlight Your Management Experience
Discuss your previous management roles and how they have prepared you for this position. Emphasise your ability to lead a team, manage budgets, and improve store performance, as these are key responsibilities in the role.
✨Be Ready to Discuss Improvements
Screwfix values continuous improvement, so come equipped with ideas on how you could enhance store operations. Think about small changes that could make a big impact and be ready to discuss them during the interview.
✨Demonstrate Your Passion
Show your enthusiasm for the role and the company. Talk about why you want to work at Screwfix specifically and how your values align with theirs, especially regarding sustainability and customer service.