Assistant Manager

Assistant Manager

Leicester Full-Time 21600 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Retail Branch Manager and ensure excellent customer service.
  • Company: Join Screwfix, a growing team focused on customer satisfaction and employee development.
  • Benefits: Enjoy flexible hours, competitive salary, 28-33 days leave, discounts, and an award-winning pension.
  • Why this job: Be part of a supportive culture that values your input and offers career growth opportunities.
  • Qualifications: Management experience, customer-focused mindset, driven to achieve targets, and a passion for improvement.
  • Other info: Part-time roles available with a minimum of 22.5 hours over 3 days.

The predicted salary is between 21600 - 36000 £ per year.

Overview

3 month Fixed Term Contact / Secondment, opportunity for the role to become permanent.

This is your chance to step up. Supporting the Retail Branch Manager, you’ll make sure our customers are the heart of everything we do. You’re always looking for ways to improve what we do and how we do it, knowing that small differences can make a big impact. With our excellent training programmes and varied shift patterns to support your development, you’ll be on the right track for a promising career with us.

At Screwfix we champion a healthy work/life balance and encourage part-time applications, working a minimum of 22.5 hours over 3 days.

What’s it like to be an Assistant Manager at Screwfix?

  • Store standards – alongside the Retail Branch Manager, you’ll make sure everything runs smoothly, from front of house to the warehouse. Rolling up your sleeves to keep standards high.
  • Inspire your team – you’ll be hands‑on and lead by example, motivating your team to give a great customer experience.
  • Store management – budgets, rota & payroll, P&L analysis, managing stock and improving profits are all part of your role.

Required Skills & Experience

You are…

  • Experienced in management and wanting to take your career to the next level.
  • Instinctive in knowing what our customers want; you go all out to deliver.
  • Extremely driven, leading you to hit targets and inspire those around you.
  • Inquisitive, ever‑questioning and ever‑improving.
  • Passionate about our business.
  • Friendly, flexible, reliable & honest.

What’s in it for me?

  • Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
  • We offer a competitive salary.
  • 28 days annual leave (including an allowance for bank holidays) increasing with length of service to 33 days.
  • 20% discount with Screwfix and B&Q.
  • Annual bonus scheme.
  • Award‑winning pension – up to 14% contribution from Kingfisher.
  • Discounted healthcare and life cover.
  • Share Save Scheme.
  • We’ll also help you be the best you can be, with excellent training and ongoing development.

To find out more please email careers@screwfix.com for any queries.

Follow us and find out more on our LinkedIn, Instagram & Twitter pages.

Apply – Upload your CV and complete your application.

Sustainability at Screwfix

We are committed to running our operations sustainably and supporting our customers to make sustainable choices. We want every colleague to feel involved and to champion sustainability in their area, ensuring that sustainability is at the heart of how we work.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com.

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Assistant Manager employer: Screwfix

At Screwfix, we pride ourselves on being an exceptional employer that values our employees' growth and well-being. With a strong focus on work/life balance, competitive benefits including a generous pension scheme and discounts, and a supportive team culture, we empower our Assistant Managers to thrive in their roles while making a meaningful impact on customer experience. Join us for a rewarding career where your contributions are recognised and celebrated.
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Contact Detail:

Screwfix Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager

✨Tip Number 1

Familiarise yourself with Screwfix's values and customer service philosophy. Understanding what makes their approach unique will help you align your answers during any interviews and demonstrate that you're a great fit for the team.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've motivated teams in the past. Think about specific situations where you inspired others to achieve targets or improve customer experiences, as this is crucial for the Assistant Manager role.

✨Tip Number 3

Research common challenges faced in retail management and be ready to discuss how you would tackle them. This shows your proactive nature and problem-solving skills, which are essential for supporting the Retail Branch Manager effectively.

✨Tip Number 4

Network with current or former employees of Screwfix if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the selection process.

We think you need these skills to ace Assistant Manager

Leadership Skills
Customer Service Orientation
Team Motivation
Budget Management
Payroll Management
P&L Analysis
Stock Management
Problem-Solving Skills
Communication Skills
Flexibility
Reliability
Attention to Detail
Analytical Skills
Time Management

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Assistant Manager position at Screwfix. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your management experience, customer service skills, and any relevant achievements. Use bullet points for clarity and focus on quantifiable results where possible.

Write a Strong Cover Letter: In your cover letter, express your passion for the role and the company. Mention specific examples of how you have inspired teams or improved customer experiences in previous roles, demonstrating your fit for the position.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.

How to prepare for a job interview at Screwfix

✨Show Your Passion for Customer Service

As an Assistant Manager, you'll need to demonstrate a genuine passion for customer service. Be prepared to share examples of how you've gone above and beyond to meet customer needs in previous roles.

✨Highlight Your Leadership Skills

Since the role involves inspiring and motivating a team, it's crucial to showcase your leadership experience. Discuss specific instances where you've successfully led a team or improved team performance.

✨Understand Store Management Basics

Familiarise yourself with key store management concepts such as budgets, payroll, and stock management. Being able to discuss these topics will show that you're ready to take on the responsibilities of the role.

✨Emphasise Your Drive for Improvement

The job description mentions being inquisitive and ever-improving. Prepare to talk about how you've identified areas for improvement in past roles and the steps you took to implement changes.

Assistant Manager
Screwfix
Location: Leicester

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