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- Tasks: Support the Retail Branch Manager and enhance customer experience daily.
- Company: Join Screwfix, a leading retailer with a commitment to customer satisfaction and employee growth.
- Benefits: Enjoy flexible hours, bonuses, discounts, and a strong focus on work/life balance.
- Why this job: This role offers hands-on training, career progression, and a supportive team culture.
- Qualifications: No specific qualifications required; just a passion for customer service and teamwork.
- Other info: Opportunities for management training and personal development through various programmes.
The predicted salary is between 22700 - 30200 £ per year.
Units A7/A8, Sperrin Business Park, Ballycastle Road, Coleraine, BT52 2DH
Up to £27,200.00 per year
Open to Full Time or Part Time (35.75 hours) - Permanent
This is your chance to step up. Supporting the Retail Branch Manager, you’ll make sure our customers are the heart of everything we do. You’re always looking for ways to improve what we do and how we do it, knowing that small differences can make a big impact. With the help of our excellent training programmes and varied shift patterns to support your development, you’ll be on the right track for a promising career with us!
At Screwfix we champion a healthy work/life balance and encourage part-time applications, working a minimum of 22.5 hours over 3 days.
- Bonus: We believe that success should be shared and hard work should be rewarded. Our yearly bonuses are based on our business targets and measures.
- Cycle to work: Enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.
- High Street Shopping Discounts: Save money at major high street retailers.
- Share Plans: Become a Kingfisher shareholder with a variety of schemes to choose from.
- Simply Health: Customise your health plan and claim back money for treatments.
- Long Service Awards: Celebrate your milestones with tangible rewards.
- Pension: Choose your contribution amount and we add as much as 14% per month.
- Life Cover: Receive up to 4x your annual salary through Death in Service payment if you opt into our pension scheme.
- Retail Trust: Look after your mental health with free wellbeing resources, including a confidential counselling service.
- Screwfix and B&Q Discounts: Enjoy 20% off all B&Q and Screwfix products.
- Mind Training: Access support and tools needed to look after your mental health.
- Screwfix Community: Stay in touch with colleagues and access the resources you need.
- Self-Development: Take advantage of our amazing learning tools on offer such as LinkedIn Learning.
- Enhanced Family Leave: Our policy and resources are inclusive for all parents and include competitive pay terms.
- Training programmes: We want our people to grow with us, providing tools to build a career that’s right for you.
For those looking to step into management, this programme focuses on action-based learning. Under close mentorship, you’ll develop leadership skills as you take on real business challenges.
Trade Up to Assistant Store Manager: Through this supportive and hands-on training programme, Supervisors can learn everything they need to become Assistant Store Manager in just 12-15 months.
Trade Up to Branch Manager: Over 15 months, you’ll undertake close supervision and structured learning as you learn how to run a store.
Learning for Life: Opportunity should always be open to all. We’ve partnered with Skills Forward, which offers Maths and English coaching to colleagues and their families.
Application process:
- Apply: Applying online is simple. Fill in some basic details and upload your most recent CV.
- Interview: Your interview will consist of competency-based questions, and a chat about your experience, knowledge of Screwfix and the role you’ve applied for.
- Offer: If we think we’re a good match, we’ll make you an official offer.
Assistant Manager employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with Screwfix's values and customer service approach. Understanding their commitment to customer satisfaction will help you demonstrate how you can contribute to their mission during the interview.
✨Tip Number 2
Visit a local Screwfix store before your interview. This will give you firsthand experience of the environment, products, and customer interactions, allowing you to speak more confidently about your observations and ideas.
✨Tip Number 3
Prepare for competency-based questions by reflecting on your past experiences in retail or management. Think of specific examples where you've improved processes or enhanced customer experiences, as these will resonate well with the role.
✨Tip Number 4
Show enthusiasm for personal development and training opportunities. Mention any relevant skills or courses you've undertaken that align with the role, as Screwfix values candidates who are eager to grow within the company.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Assistant Manager at Screwfix. Highlight your customer service skills and any experience in retail management in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your ability to support a team, improve processes, and enhance customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of Screwfix's values. Mention specific examples of how you've made a positive impact in previous roles.
Prepare for the Interview: Research Screwfix thoroughly and prepare for competency-based questions. Think about scenarios where you've demonstrated leadership, problem-solving, and teamwork, as these will likely come up during the interview.
How to prepare for a job interview at Screwfix
✨Know the Company
Before your interview, take some time to research Screwfix. Familiarise yourself with their values, products, and recent news. This will not only show your interest but also help you answer questions more effectively.
✨Prepare for Competency Questions
Expect competency-based questions that assess your past experiences and how they relate to the role. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and concisely.
✨Showcase Your Customer Focus
As an Assistant Manager, customer service is key. Be ready to discuss how you've previously put customers at the heart of your work and any initiatives you've taken to improve customer satisfaction.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. This could be about team dynamics, training opportunities, or company culture. It shows your enthusiasm and helps you gauge if the company is the right fit for you.
