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- Tasks: Lead a team, provide excellent customer service, and maintain store standards.
- Company: Join Screwfix, a leading retailer with a fun and supportive culture.
- Benefits: Competitive salary, 28+ days leave, discounts, and a great pension scheme.
- Why this job: Be part of a dynamic team and grow your career in retail.
- Qualifications: Experience in supervising teams and delivering outstanding customer service.
- Other info: Enjoy flexible shifts and ongoing training to help you succeed.
The predicted salary is between 25000 - 32000 £ per year.
You will be a vital part of the team, getting stuck in and leading by example. Whether you are front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you will be on the right track for a promising career with us!
Opening hours: Monday - Friday (7am to 8pm), Saturday (7am to 6pm), Sunday (9am to 4pm)
What’s it like to be a Retail Supervisor?
- Host: You will be the team leader, hosting in store, setting an example of what great looks like. You will understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards: You will make sure everything runs smoothly from cash reconciliations to customer queries, audit compliance, and stock management.
- Part of the team: You will join a team who take pride in their store, working together and having lots of fun along the way!
We are looking for an experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment. You should be great at giving amazing customer service and able to translate that into sales. You should be inquisitive, ever-questioning, and ever-improving, passionate about our business, friendly, flexible, reliable, honest, and willing to work hard!
From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores - and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile. Joining Screwfix means joining a growing team - full of support, opportunities, and fun!
We offer:
- A competitive salary
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave
- Award-winning company pension scheme - up to 14% Kingfisher contribution!
- Life cover
- 20% discount with Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
We will also help you be the best you can be, with excellent training and ongoing development.
Retail Supervisor in Walton-on-Thames employer: Screwfix Direct
Contact Detail:
Screwfix Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Walton-on-Thames
✨Tip Number 1
Get to know the company inside out! Research Screwfix, understand their products, and be ready to chat about how you can contribute to their team. This shows you're genuinely interested and prepared.
✨Tip Number 2
Practice your customer service skills! Since you'll be leading by example, think of scenarios where you can demonstrate your ability to handle queries and guide customers effectively. Role-play with a friend if you need to!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it’s a great way to show your enthusiasm for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Screwfix family. Let’s get you that interview!
We think you need these skills to ace Retail Supervisor in Walton-on-Thames
Some tips for your application 🫡
Show Your Leadership Skills: As a Retail Supervisor, we want to see how you lead by example. Share experiences where you've motivated your team or improved customer service. Highlighting your leadership style can really make your application stand out!
Customer-Centric Approach: Remember, customers are always at the front of our minds! In your application, give examples of how you've gone above and beyond for customers in the past. This shows us you're passionate about providing amazing service.
Be Honest and Authentic: We value honesty and reliability, so be yourself in your application. Share your genuine experiences and what makes you passionate about retail. Authenticity goes a long way in helping us get to know you better!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our fantastic company culture!
How to prepare for a job interview at Screwfix Direct
✨Know the Company Inside Out
Before your interview, take some time to research Screwfix. Understand their products, values, and what makes them stand out in the retail industry. This knowledge will help you answer questions confidently and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to share examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and maintain high standards, as this is crucial for the role.
✨Demonstrate Customer-Centric Thinking
Since customer service is at the heart of the role, think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you can translate great service into sales, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training programmes, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.