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- Tasks: Lead a dynamic team, ensuring top-notch customer service and smooth store operations.
- Company: Join Screwfix, a leading retailer with a fun and supportive culture.
- Benefits: Competitive salary, 28 days annual leave, discounts, and excellent training opportunities.
- Why this job: Make a real impact while developing your career in a fast-paced environment.
- Qualifications: Experience in retail supervision and a passion for customer service.
- Other info: Be part of a growing team with plenty of opportunities for advancement.
The predicted salary is between 22000 - 28000 £ per year.
You will be a vital part of the team, getting stuck in and leading by example. Whether you are front‑of‑house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you will be on the right track for a promising career with us!
Opening hours: Monday - Friday (7am to 8pm), Saturday (7am to 6pm), Sunday (9am to 4pm)
WHAT'S IT LIKE TO BE A RETAIL SUPERVISOR?
- Responsibilities:
- Host – the team leader, hosting in store, setting an example of what great looks like. You will understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards – ensure everything runs smoothly from cash reconciliations to customer queries, audit compliance and stock management.
- Part of the team – join a team that takes pride in their store, working together and having lots of fun along the way.
An experienced supervisor or duty manager who is used to managing a small team in a fast‑paced environment. Great at giving amazing customer service and able to translate that into sales. Inquisitive, ever-questioning and ever‑improving. Passionate about our business. Friendly, flexible, reliable, honest and eager to work hard.
Benefits:
- From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores, and that’s not to mention our industry‑leading digital services.
- Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service up to a maximum of 33 days annual leave.
- Award‑winning company pension scheme – up to 14% Kingfisher contribution.
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- Excellent training and ongoing development.
Retail Supervisor in Thame employer: Screwfix Direct
Contact Detail:
Screwfix Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Thame
✨Tip Number 1
Get to know the company inside out! Research Screwfix, understand their values, and be ready to chat about how you can contribute to their team. This shows you're genuinely interested and not just another applicant.
✨Tip Number 2
Practice your customer service skills! Since you'll be leading by example, think of scenarios where you can demonstrate your ability to handle customer queries and guide them effectively. Role-playing with a friend can help!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it’s a great way to learn more about the team culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there, so keep checking back for new roles that suit you.
We think you need these skills to ace Retail Supervisor in Thame
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you're not just looking for any job, but that you're genuinely excited about being a Retail Supervisor with us.
Tailor Your CV: Make sure your CV is tailored to the Retail Supervisor position. Highlight your experience in customer service and team management, as these are key aspects of the role. We love seeing how your skills match what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for our team. Remember, we’re looking for someone who can lead by example!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Screwfix Direct
✨Know the Company Inside Out
Before your interview, take some time to research Screwfix. Understand their products, values, and what makes them stand out in the retail industry. This knowledge will help you answer questions confidently and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading by example. Prepare examples from your past experiences where you've successfully managed a team or improved customer service. Highlight how you can motivate others and maintain high store standards, as this is crucial for the role.
✨Demonstrate Customer-Centric Thinking
Since customers are always at the forefront, think of specific instances where you've gone above and beyond for a customer. Be ready to discuss how you would handle customer queries and ensure a smooth shopping experience, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, training programmes, or growth opportunities within Screwfix. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.