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- Tasks: Welcome customers, assist with stock, and ensure a great shopping experience.
- Company: Join Screwfix, a leading retailer dedicated to customer satisfaction and team spirit.
- Benefits: Enjoy competitive pay, 28 days leave, discounts, and excellent training opportunities.
- Why this job: Be part of a fun team, gain valuable skills, and kickstart your career in retail.
- Qualifications: No prior retail experience needed; just bring a positive attitude and willingness to learn.
- Other info: Flexible shifts available to support your work-life balance.
The predicted salary is between 24000 - 36000 £ per year.
Hours to be worked flexibly across Monday to Sunday on a rota basis, with early mornings and late evenings included. Opening hours: Monday – Friday (7 am to 8 pm), Saturday (7 am to 6 pm), Sunday (9 am to 4 pm).
Responsibilities
- Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them.
- Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high.
- Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way! Amazing at giving great service, with a positive can‑do, no‑nonsense approach.
- Prepared to work hard and make the most of our training.
- A great communicator who loves to help people.
- Willing to learn – you don’t need retail experience to succeed.
- Friendly, flexible, reliable, honest and enthusiastic! From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry‑leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.
- You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work‑life balance, you’ll be on the right track for a promising career with us!
Benefits
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award‑winning company pension scheme – up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- Excellent training and ongoing development, we’ll also help you be the best you can be.
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Retail Assistant employer: Screwfix Direct
Contact Detail:
Screwfix Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with Screwfix's product range and services. Knowing the ins and outs of what they offer will help you engage with customers effectively and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. This will help you feel more comfortable and confident when welcoming customers and addressing their needs.
✨Tip Number 3
Show your enthusiasm for teamwork during the interview process. Share examples of how you've collaborated with others in the past, as this aligns with the team-oriented culture at Screwfix.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working various hours, demonstrating your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Screwfix is looking for in a Retail Assistant. Highlight key responsibilities and skills that resonate with your experience.
Tailor Your CV: Customise your CV to reflect the skills and qualities mentioned in the job description. Emphasise your customer service experience, communication skills, and any relevant training or teamwork experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you’ve provided great service in the past and your willingness to learn and grow within the team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Screwfix Direct
✨Show Your Customer Service Skills
Since the role revolves around providing great service, be prepared to share examples of how you've helped customers in the past. Highlight your ability to understand their needs and create a positive shopping experience.
✨Demonstrate Team Spirit
Screwfix values teamwork, so be ready to discuss how you work well with others. Share experiences where you collaborated with colleagues to achieve a common goal or improve store operations.
✨Express Your Willingness to Learn
Even if you lack retail experience, show enthusiasm for learning. Talk about your eagerness to take advantage of the training programmes offered and how you adapt quickly to new environments.
✨Be Positive and Enthusiastic
A can-do attitude is essential for this role. Make sure to convey your positivity during the interview, as it reflects your approach to customer interactions and teamwork.