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- Tasks: Welcome customers, assist with stock, and ensure a smooth shopping experience.
- Company: Join Screwfix, a leading retailer known for excellent customer service.
- Benefits: Enjoy flexible shifts, competitive pay, 28-33 days leave, and great discounts.
- Why this job: Be part of a fun team, learn new skills, and grow your career.
- Qualifications: No retail experience needed; just bring a positive attitude and willingness to learn.
- Other info: Apply now; we value diversity and welcome all applicants!
The predicted salary is between 24000 - 36000 £ per year.
From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that\’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile. You\’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You\’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you\’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you\’ll be on the right track for a promising career with us! Full flexibility required at weekends
Opening hours: Monday – Friday (7am to 8pm) Saturday (7am to 6pm) Sunday (9am to 4pm)
- Host – you\’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
- Warehouse standards – you\’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
- Part of the team – you\’ll join a team who take pride in their store, work together and have lots of fun along the way!
Amazing at giving great service, with a positive can-do, no-nonsense approach
- Prepared to work hard and make the most of our training
- A great communicator who loves to help people
- Willing to learn, you don\’t need retail experience to succeed
- Friendly, flexible, reliable, honest and enthusiastic!
Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme – up to 14% Kingfisher contribution!
- Life cover
- 20% discount with Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- Excellent training and ongoing development, we\’ll also help you be the best you can be.
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Retail Assistant employer: Screwfix Direct
Contact Detail:
Screwfix Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with Screwfix's product range and services. This knowledge will help you engage with customers confidently and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've helped others in previous roles or situations. This will highlight your ability to connect with customers effectively.
✨Tip Number 3
Emphasise your teamwork experience during any discussions. Retail is all about collaboration, so sharing instances where you've worked well in a team can set you apart.
✨Tip Number 4
Be ready to discuss your willingness to learn and adapt. Screwfix values employees who are eager to grow, so expressing your enthusiasm for training opportunities can make a positive impression.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities Screwfix is looking for in a Retail Assistant. Tailor your application to highlight how your skills align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, even if it's not directly in retail. Emphasise your customer service skills, teamwork experience, and any training you've undertaken that relates to the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how you embody the qualities they seek, such as being friendly, reliable, and eager to learn.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are formatted neatly. A polished application reflects your attention to detail.
How to prepare for a job interview at Screwfix Direct
✨Show Your Customer Service Skills
As a Retail Assistant, your ability to provide excellent customer service is crucial. Prepare examples of how you've helped customers in the past or how you would approach different customer scenarios. This will demonstrate your understanding of the role and your commitment to delivering a great shopping experience.
✨Emphasise Teamwork
Screwfix values collaboration among its team members. Be ready to discuss your experiences working in teams, how you contribute to a positive team environment, and why teamwork is important in retail. Highlight any specific instances where you worked well with others to achieve a common goal.
✨Demonstrate a Willingness to Learn
The ideal candidate is someone who is eager to learn and grow. During the interview, express your enthusiasm for training opportunities and your readiness to develop new skills. Mention any relevant experiences where you took the initiative to learn something new, even if it wasn't in a retail setting.
✨Be Friendly and Approachable
A friendly attitude is key in retail. Make sure to smile, maintain eye contact, and engage positively with your interviewer. This not only reflects your personality but also shows that you understand the importance of creating a welcoming atmosphere for customers.