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- Tasks: Lead the team, provide excellent customer service, and maintain store standards.
- Company: Join Screwfix, a supportive and fun retail environment.
- Benefits: Competitive salary, 28-33 days leave, discounts, and pension scheme.
- Why this job: Be part of a growing team with great training and career opportunities.
- Qualifications: Experience in supervising teams and delivering outstanding customer service.
- Other info: Flexible shifts to support your work-life balance.
The predicted salary is between 21600 - 36000 £ per year.
You'll be a vital part of the team, getting stuck in and leading by example. Whether you're front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you'll be on the right track for a promising career with us!
Opening hours: Monday - Friday (7am to 8pm); Saturday (7am to 6pm); Sunday (9am to 4pm).
Responsibilities:
- Host: You'll be the team leader, hosting in store, setting an example of what great looks like. You'll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards: You'll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team: You'll join a team who take pride in their store, working together and having lots of fun along the way!
Qualifications:
- An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
- Great at giving amazing customer service, and able to translate that into sales.
- Inquisitive, ever-questioning and ever-improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and like to work hard!
What's in it for you?
- Joining Screwfix means joining a growing team - full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme - up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- We'll also help you be the best you can be, with excellent training and ongoing development.
Retail Supervisor in Bristol employer: Screwfix Direct
Contact Detail:
Screwfix Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your customer service skills! Since this role is all about leading a team and providing top-notch service, think of examples from your past experiences that showcase your ability to handle customer queries and lead by example.
✨Tip Number 3
Be ready to discuss teamwork! Prepare to share stories about how you've worked with others to achieve goals. Highlighting your collaborative spirit will show you're a great fit for their fun and supportive environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Screwfix.
We think you need these skills to ace Retail Supervisor in Bristol
Some tips for your application 🫡
Show Your Leadership Skills: As a Retail Supervisor, we want to see how you lead by example. In your application, share specific examples of when you've successfully managed a team or handled a challenging situation. This will help us understand your approach to leadership!
Customer Service is Key: Make sure to highlight your customer service experience. We love candidates who can translate great service into sales, so include any relevant achievements or feedback from customers that showcase your skills in this area.
Be Yourself: We’re looking for friendly, flexible, and reliable individuals. Don’t be afraid to let your personality shine through in your application! Share what makes you passionate about retail and why you’d be a great fit for our team.
Apply Through Our Website: To make the process smooth, we encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Screwfix Direct
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, products, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to share examples of how you've successfully managed a team in the past. Think about specific situations where you demonstrated leadership, resolved conflicts, or improved team performance. This will highlight your capability to lead by example.
✨Customer Service is Key
Since customer service is at the heart of this role, come ready with examples of how you've provided exceptional service in previous positions. Discuss how you’ve handled difficult customers or turned a negative experience into a positive one. This will demonstrate your commitment to putting customers first.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training programmes, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.
