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- Tasks: Engage with customers, manage stock, and ensure a smooth store operation.
- Company: Join Screwfix, the go-to for tradespeople with a vibrant team culture.
- Benefits: Enjoy discounts, health plans, and a competitive pension scheme.
- Other info: Flexible shifts and excellent training programmes for career growth.
- Why this job: Be part of a dynamic team and kickstart your career in retail.
- Qualifications: No specific qualifications needed, just a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
This is a fixed-term opportunity for up to 6 months. Everything we do starts with the people we serve. We're proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project). From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores - and that's not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.
You'll be at the core of Screwfix, making sure our customers are the heart of everything we do. You'll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you'll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you'll be on the right track for a promising career with us!
Opening hours:
- Monday - Friday (7am to 8pm)
- Saturday (7am to 6pm)
- Sunday (9am to 4pm)
Benefits include:
- Cycle to work: Enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.
- High Street Shopping Discounts: Save money at other major high street retailers.
- Share Plans: Become a Kingfisher shareholder with a variety of schemes to choose from.
- Simply Health: Customise your health plan and claim back money for treatments.
- Long Service Awards: Celebrate your milestones with tangible rewards.
- Pension: Choose your contribution amount and we add as much as 14% per month.
- Life Cover: Receive up to 4x your annual salary through Death in Service payment.
- Retail Trust: Look after your mental health with free wellbeing resources.
- Screwfix and B&Q Discounts: Enjoy 20% off all B&Q and Screwfix products.
- Mind Training: Access support and tools needed to look after your mental health.
- Screwfix Community: Stay in touch with colleagues and access the resources you need.
- Self-Development: Take advantage of our amazing learning tools on offer such as LinkedIn Learning.
- Enhanced Family Leave: Inclusive policy and resources for all parents.
- Training programmes: Opportunities to learn and develop new skills.
- First Steps to Management: A 16-week programme for Service Assistants looking to step into management.
- Power Up to Trade+: A 12-15 month programme that provides a Trade Supplier Apprenticeship at level 2.
- Trade Up to Branch Manager: Over 15 months of structured learning to run a store.
- Learning for Life: Opportunity to learn wider life skills.
We all do better when we're celebrated for who we are. Which is why a warm, equal and inclusive culture is integral to our culture at Screwfix. Our Employee Inclusion Network, 'Us', helps colleagues to share ideas and work collaboratively in pursuit of a fairer, more diverse workplace.
If we think we're a good match, we'll make you an official offer. Once you've accepted and we've completed the pre-employment checks, you'll receive your shiny new contract.
Retail Assistant - FTC in Yate employer: Screwfix Direct Ltd
Contact Detail:
Screwfix Direct Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - FTC in Yate
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing Screwfix's website and social media. Familiarise yourself with their products and services so you can chat confidently about how you can contribute to their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you articulate your thoughts clearly and show off your personality, which is key for a customer-facing role like Retail Assistant.
✨Tip Number 3
Show your enthusiasm! When you’re in the interview, let your passion for customer service shine through. Share examples of how you've gone above and beyond for customers in the past – it’ll make you stand out as a candidate who truly cares.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Retail Assistant - FTC in Yate
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with our values at Screwfix.
Tailor Your Application: Make sure to tailor your application to the Retail Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like customer service or teamwork. It shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and make sure to proofread for any typos – we want to see your attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy to navigate, so you can focus on making your application the best it can be.
How to prepare for a job interview at Screwfix Direct Ltd
✨Know the Company
Before your interview, take some time to research Screwfix. Understand their values, products, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Assistant, customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Think about how you can demonstrate your ability to connect with customers and provide excellent service, as this is at the heart of what Screwfix does.
✨Be Ready for Practical Scenarios
Expect to be asked about how you would handle specific situations in the store. Practice responses to common scenarios, like dealing with a difficult customer or managing stock levels. This will help you feel more confident and prepared during the interview.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about training programmes, career progression, or the team culture at Screwfix. This shows that you're not just interested in the job, but also in growing with the company.