Screwfix Direct Ltd. recruits a Pod Supervisor to lead the Pod team, deliver outstanding customer service and support operations to run smoothly in store. You’ll manage workload, handovers, and safety while lone working, reporting to the Pod Manager.
You’ll drive sales through knowledge of Screwfix App and website, resolve issues quickly, and maintain Pod standards. Experience in retail, strong communication, and the ability to multitask are essential.
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Pod Lead: Customer Service & Operations in Whitley Bay employer: Screwfix Direct Ltd
Screwfix Direct Ltd. is an excellent employer that prioritises employee growth and work-life balance, making it an ideal place for those looking to thrive in a retail environment. With a strong emphasis on training and career progression, employees benefit from competitive pay, generous leave, and comprehensive healthcare options, all while being part of a dynamic team dedicated to delivering exceptional customer service.
