Screwfix Direct Ltd. in Wallsend seeks a Pod Supervisor to lead a Pod team, uphold safety standards, and ensure efficient operations. You’ll guide shift handovers, improve customer service, and drive KPI performance while supporting customers via the app and website.
This role offers full- or part-time options, reporting to the Pod Manager, with a focus on delivering value, resolving issues promptly, and maintaining Screwfix standards in a busy retail setting.
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Pod Supervisor: Customer Experience & Operations Lead in Wallsend employer: Screwfix Direct Ltd
Screwfix Direct Ltd. is an excellent employer that prioritises employee growth and work-life balance, making it an ideal place for those looking to thrive in a retail environment. With a strong emphasis on training and career progression, employees benefit from competitive pay, generous leave, and comprehensive healthcare options, all while being part of a dynamic team dedicated to delivering exceptional customer service.
