Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for Trade customers, helping them find what they need.
- Company: Join Screwfix, a leading retailer in trade supplies with a focus on customer relationships.
- Benefits: Enjoy discounts, flexible shifts, and a supportive work-life balance with great training opportunities.
- Why this job: Build relationships, gain skills, and grow your career in a diverse and inclusive environment.
- Qualifications: No prior experience needed; just a passion for helping others and learning.
- Other info: Participate in exciting training programmes to advance your career and personal development.
The predicted salary is between 28800 - 43200 £ per year.
You’ll be the go-to person for our Trade customers. Representing the team on our Trade Sales Counter, you’ll help our Trade customers, predominately plumbers and electricians, to get exactly what they need for the job. You don’t need to be an expert about Trade, it’s all about relationship building. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!
We offer various benefits including:
- Cycle to Work: Enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.
- High Street Shopping Discounts: Save money at major high street retailers, including discounts at Screwfix and B&Q.
- Share Plans: Become a Kingfisher shareholder with a variety of schemes to choose from.
- Gym Membership: Look after your mind and body with 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass.
- Health Plan: Customise your health plan and claim back money for treatments.
- Long Service Awards: Celebrate your milestones with tangible rewards.
- Pension: Choose your contribution amount and we add as much as 14% per month.
- Life Cover: Receive up to 4x your annual salary through Death in Service payment if you opt into our pension scheme.
- Retail Trust: Access free wellbeing resources, including a confidential counselling service.
- Mind Training: Support and tools needed to look after your mental health.
- Self-Development: Take advantage of our amazing learning tools on offer such as LinkedIn Learning.
- Enhanced Family Leave: Inclusive policy and resources for all parents.
- Training Programmes: Opportunities for growth and skill development.
We believe that opportunity should always be open to all. So whatever business level you’re at, you can learn wider life skills to help you succeed in areas outside of work.
Applying online is simple. Fill in some basic details and upload your most recent CV. If you’re applying for a Service Assistant position, you’ll also need to complete a Situational Judgement Test.
Your interview will consist of competency-based questions, and a chat about your experience, knowledge of Screwfix and the role you’ve applied for. Interviews may be held on the phone or over video chat, followed by a visit to store to meet the team.
If we think we’re a good match, we’ll make you an official offer. Once you’ve accepted and we’ve completed the pre-employment checks, you’ll receive your new contract.
Trade Supervisor employer: Screwfix Direct Ltd.
Contact Detail:
Screwfix Direct Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Supervisor
✨Tip Number 1
Familiarise yourself with the products and services we offer at Screwfix. Understanding our range will help you build rapport with Trade customers, especially plumbers and electricians, who rely on your expertise to get what they need.
✨Tip Number 2
Practice your communication skills! Since this role is all about relationship building, being able to engage effectively with customers will set you apart. Consider role-playing scenarios with friends or family to boost your confidence.
✨Tip Number 3
Visit your local Trade Counter before your interview. This will give you a feel for the environment and allow you to observe how our team interacts with customers, which can provide valuable insights for your interview.
✨Tip Number 4
Be prepared to discuss your previous customer service experiences during the interview. Think of specific examples where you successfully resolved issues or built strong relationships, as these will demonstrate your suitability for the Trade Supervisor role.
We think you need these skills to ace Trade Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Trade Supervisor. Familiarise yourself with the skills required, such as relationship building and customer service, to tailor your application accordingly.
Craft a Tailored CV: Highlight relevant experience in customer service or trade environments in your CV. Use specific examples that demonstrate your ability to build relationships with customers, especially plumbers and electricians.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the job description and why you are excited about the opportunity to work with Trade customers.
Prepare for Competency-Based Questions: Anticipate the types of competency-based questions you might face during the interview. Prepare examples from your past experiences that showcase your problem-solving skills and ability to handle customer inquiries effectively.
How to prepare for a job interview at Screwfix Direct Ltd.
✨Know the Company
Before your interview, take some time to read up on Screwfix and their values. Understanding their culture and what they stand for will help you align your answers with their expectations.
✨Prepare for Competency Questions
Expect competency-based questions that assess your problem-solving and customer service skills. Think of specific examples from your past experiences that demonstrate your ability to build relationships and handle challenges.
✨Visit a Local Trade Counter
If possible, visit a local Trade Counter before your interview. This will give you firsthand experience of the environment and allow you to speak knowledgeably about it during your interview.
✨Show Enthusiasm for Learning
Screwfix values personal development, so express your eagerness to learn and grow within the company. Mention any relevant training or skills you’re interested in developing further.