Trade Supervisor

Trade Supervisor

Norwich Full-Time 21600 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Build relationships with Trade customers and guide your team to success.
  • Company: Join a supportive and fun team at Screwfix.
  • Benefits: Competitive salary, 28-33 days leave, discounts, and excellent training.
  • Why this job: Make a real impact while developing your skills in a dynamic environment.
  • Qualifications: Great relationship builder, eager to learn, and a people person.
  • Other info: Flexible shifts and opportunities for career growth await you!

The predicted salary is between 21600 - 36000 £ per year.

Overview

You’ll be the go-to person for our Trade customers. Representing the team on our Trade Sales Counter, you’ll help our Trade customers, predominately plumbers and electricians, to get exactly what they need for the job. You don’t need to be an expert about Trade, it’s all about relationship building. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us! Hours to be worked across 5 days out of 7, including evenings and weekends on a rota basis.

Responsibilities

  • WHAT’S IT LIKE TO BE A SUPERVISOR?
  • Get to know your customers – you’ll chat to them over a cuppa, understand their projects and offer advice to drive sales. The relationships you and your team build will make us their trusted, go-to retailer.
  • Run your own business within a business – You’ll take ownership of all your own KPI’s including Sales, account increasing, on-boarding new customers and giving great service.
  • Inspire your team – following your lead, you’ll guide and coach the team to do great things, building a reputation of your store to be proud of.

Qualifications

  • YOU ARE…
  • Great at building relationships with your customers, as well as your team.
  • Driven to learn and build your skill set.
  • Genuinely interested in the industry, our training will give you all the knowledge you need to make your mark.
  • A real people person, and your enthusiasm to always do better is infectious.
  • Friendly, flexible, reliable, honest and like to work hard!

WHAT’S IN IT FOR YOU?

Joining Screwfix means joining a growing team – full of support, opportunities, and fun! We offer a competitive salary, 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave, an award-winning company pension scheme - up to 14% Kingfisher contribution, life cover, 20% discount with Screwfix and B&Q, discounted healthcare, and company share save schemes. We’ll also help you be the best you can be, with excellent training and ongoing development.

To find out more about us, please email careers@screwfix.com for any queries! Follow us and find out more on our LinkedIn, Instagram & Twitter pages. Apply now! – Upload your CV and complete your application.

Trade Supervisor employer: Screwfix Direct Ltd.

Screwfix is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture where relationship building with Trade customers is key. With competitive salaries, generous annual leave, and award-winning training programmes, employees are empowered to develop their skills and advance their careers in a fun and dynamic environment. The flexibility of varied shift patterns ensures a healthy work-life balance, making Screwfix a fantastic place to thrive professionally while enjoying meaningful interactions with customers.
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Contact Detail:

Screwfix Direct Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Trade Supervisor

✨Tip Number 1

Get to know the company inside out! Research Screwfix, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for the role.

✨Tip Number 2

Practice your people skills! Since this role is all about building relationships, try role-playing with a friend or family member. Get comfortable chatting about trade projects and how you can help customers.

✨Tip Number 3

Be ready to showcase your leadership potential! Think of examples where you've inspired or guided a team. This will help you stand out as someone who can take ownership and drive results.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Screwfix family!

We think you need these skills to ace Trade Supervisor

Relationship Building
Sales Skills
Team Leadership
Coaching
Customer Service
Communication Skills
Flexibility
Reliability
Problem-Solving Skills
Adaptability
Enthusiasm for Learning
Time Management

Some tips for your application 🫡

Know Your Audience: When you're writing your application, think about who will be reading it. Tailor your language and examples to show that you understand the Trade industry and the importance of building relationships with customers.

Show Your Personality: We want to see the real you! Don’t be afraid to let your personality shine through in your application. Share your enthusiasm for the role and how you connect with people, as that's what makes a great Trade Supervisor.

Highlight Relevant Experience: Even if you’re not an expert in Trade, showcase any experience you have in customer service or team leadership. We love seeing how you've inspired others or built relationships in previous roles!

Apply Through Our Website: Make sure to apply through our website for the best chance of success! It’s super easy, and we’ll get your application directly into our system. Plus, you can keep track of your application status there!

How to prepare for a job interview at Screwfix Direct Ltd.

✨Know Your Customers

Before the interview, think about how you would build relationships with Trade customers. Be ready to share examples of how you've connected with clients in the past, especially in a sales environment. This will show your understanding of the role and your people skills.

✨Show Your Enthusiasm for Learning

Make sure to express your eagerness to learn and grow within the industry. Highlight any relevant experiences or training you've had that demonstrate your commitment to personal development. This aligns perfectly with the company's focus on training and skill-building.

✨Demonstrate Leadership Qualities

As a Trade Supervisor, you'll be inspiring your team. Prepare to discuss your leadership style and provide examples of how you've motivated others in previous roles. This will help the interviewers see you as a potential leader who can drive success.

✨Be Ready for Situational Questions

Expect questions that ask how you'd handle specific scenarios, like dealing with a difficult customer or managing team dynamics. Think through these situations beforehand and prepare your responses to showcase your problem-solving skills and customer service approach.

Trade Supervisor
Screwfix Direct Ltd.
Location: Norwich
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