Trade Supervisor

Trade Supervisor

Coventry Full-Time No home office possible
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At a Glance

  • Tasks: Be the go-to person for Trade customers, helping them find what they need.
  • Company: Join Screwfix, a supportive and fun team in the retail industry.
  • Benefits: Earn up to ÂŁ13.64 per hour with great perks like discounts and a pension scheme.
  • Why this job: Build relationships, inspire your team, and grow your career in a dynamic environment.
  • Qualifications: No expert knowledge needed, just a passion for learning and people skills.
  • Other info: Enjoy flexible hours, excellent training, and opportunities for career advancement.
  • Units 6 & 7 Pilot Trade Centre, Pilot Close, Coventry, CV3 4RS
  • Upto ÂŁ13.64 per hour
  • Permanent Part Time (15.00 hours) – Permanent

You’ll be the go-to person for our Trade customers. Representing the team on our Trade Sales Counter, you’ll help our Trade customers, predominately plumbers and electricians, to get exactly what they need for the job. You don’t need to be an expert about Trade, it’s all about relationship building, And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Availability needed – 7am to 3pm, Monday to Wednesday

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Cycle to work

Whether you’re a keen cyclist or looking to take up a healthy hobby, enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.

High Street Shopping Discounts

As well as discounts at Screwfix and B&Q, you can save money at other major high street retailers.

Share Plans

Become a Kingfisher shareholder with a variety of schemes to choose from.

Look after your mind and body with 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass.

Simply Health

From dental care to acupuncture, you can customise your health plan and claim back money for treatments.

Long Service Awards

From extra pay to bonus holiday days, we’ll celebrate your milestones with tangible rewards. It’s our way of thanking you for building a career with us.

Pension

With our award-winning pension plan, you choose your contribution amount and we add as much as 14% per month.

Life Cover

If you opt into our pension scheme, you’ll receive up to 4x your annual salary through Death in Service payment.

Retail Trust

Look after your mental health with free wellbeing resources, including a confidential counselling service.

Screwfix and B&Q Discounts

As a member of the Kingfisher group, you’ll enjoy 20% off all B&Q and Screwfix products.

Mind Training

We’ve partnered with Mind, the UK’s leading mental health charity, to our colleagues the support and tools needed to look after your mental health.

Screwfix Community

Whether you’re working from our stores, our offices or your home, you can easily stay in touch with colleagues and access the resources you need.

Self-Development

Whether you want to advance your job related skills or learn how to play the guitar, take advantage of our amazing learning tools on offer such as LinkedIn Learning.

Enhanced Family Leave

Our Enhanced Family Leave policy and resources are inclusive for all parents and include competitive pay terms, going above and beyond statutory requirements.

Training programmes

We’re growing, and we want our people grow with us. That’s why we pull out all the stops to make sure our people continue to learn and develop new skills. It’s all about giving you the tools to build a career that’s right for you.

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First Steps to Management

This 16 week programme is open to Service Assistants looking to make the first step into management. Learning specialist skills on-the-job, this programme offers a clear path to a Trade Counter Supervisor role.

Power Up to Trade+

Want to power up your career? A 12-15 month programme that gives you a Trade Supplier Apprenticeship at level 2. This is a blend of practical and online learning, this programme provides the tools and knowledge you need to become a Trade+ Sales Supervisor.

Trade Up to Branch Manager

Over 15 months, you’ll undertake close supervision and structured learning as you learn how to run a store. By the end of this programme, you’ll have a Level 4 Retail Manager Apprenticeship and a strong knowledge of how to motivate and develop a team.

Learning for Life

At Screwfix, we believe that opportunity should always be open to all. So whatever business level you’re at, you can learn wider life skills to help you succeed in areas outside of work. We’ve also partnered with Skills Forward, which offers Maths and English coaching to colleagues and their families both.

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“You get a different range of tasks every day. One day doing delivery, the next serving customers.”

“You get a different range of tasks every day. One day doing delivery, the next serving customers.” Joshy Phillips | Service Assistant

“My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro.”

“My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro.” Thiago | Trade Counter Assistant

“The supervisor position is a really good opportunity to learn and progress”

Be yourselfat Screwfix

We all do better when we’re celebrated for who we are. Which is why a warm, equal and inclusive culture is integral to our culture at Screwfix. Our Employee Inclusion Network, \’Us\’, helps colleagues to share ideas and work collaboratively in pursuit of a fairer, more diverse workplace. With the support of our leadership team, ‘Us’ is comprised and led by true Ambassadors for Diversity & Inclusion. It’s an open space where colleagues can share experiences, learn about allyship, and ultimately, feel free to be themselves.

Applying online is simple. Fill in some basic details and upload your most recent CV. If you’re applying for a S.A. you’ll also need to complete a Situational Judgement Test.

Interview

Prior to your interview, we recommend a thorough read of our careers page and even a trip to your local Trade Counter, to learn as much about us as possible. Your interview will consist of competency-based questions, and a chat about your experience, knowledge of Screwfix and the role you’ve applied for. Interviews may be held on the phone or over video chat, followed by a visit to store to meet the team.

Offer

If we think we’re a good match, we’ll make you an official offer. Once you’ve accepted and we’ve completed the pre-employment checks, you’ll receive your shiny new contract.

  • Units 6 & 7 Pilot Trade Centre, Pilot Close, Coventry, CV3 4RS

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Trade Supervisor employer: Screwfix Direct Ltd

At Screwfix, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment in Coventry. With competitive pay, extensive training programmes, and a strong focus on employee development, we empower our team to build meaningful careers while enjoying a healthy work-life balance. Our inclusive culture fosters collaboration and celebrates diversity, making it a fantastic place for individuals passionate about customer service and personal growth.
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Contact Detail:

Screwfix Direct Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Trade Supervisor

✨Tip Number 1

Get to know the company before your interview! Check out Screwfix's website and social media to understand their values and culture. This will help you connect with the team and show you're genuinely interested.

✨Tip Number 2

Practice makes perfect! Prepare for competency-based questions by thinking of examples from your past experiences that showcase your skills in building relationships and driving sales. We want to see how you can inspire your team!

✨Tip Number 3

Don’t just sit back during the interview—ask questions! Show your enthusiasm by asking about training opportunities or how you can contribute to the team. It’s a great way to demonstrate your interest in growing with us.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows you’re proactive and really keen on joining the Screwfix family!

We think you need these skills to ace Trade Supervisor

Customer Relationship Building
Sales Skills
Team Leadership
Coaching Skills
Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Reliability
Flexibility
Interest in Trade Industry
KPI Management
Training and Development

Some tips for your application 🫡

Get Your CV Spot On: Make sure your CV is tailored to the Trade Supervisor role. Highlight any experience you have in customer service or team leadership, and don’t forget to mention your people skills – they’re super important for this job!

Show Your Enthusiasm: In your application, let us know why you’re excited about working with us at Screwfix. We love seeing candidates who are genuinely interested in the trade industry and eager to learn more.

Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforwardness, so make it easy for us to see why you’d be a great fit for the team!

Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application, and you’ll get all the info you need about the role and our company right there.

How to prepare for a job interview at Screwfix Direct Ltd

✨Know Your Stuff

Before the interview, take some time to familiarise yourself with Screwfix and its offerings. A visit to your local Trade Counter can give you insights into customer interactions and the products available. This knowledge will help you answer questions confidently and show your genuine interest in the role.

✨Build Relationships

Since the role is all about relationship building, think of examples from your past experiences where you've successfully built rapport with customers or team members. Be ready to share these stories during the interview to demonstrate your people skills and how you can inspire others.

✨Show Your Enthusiasm

Let your passion for the trade industry shine through! Talk about why you're interested in this position and how you plan to contribute to the team. Your enthusiasm can be infectious, and it’s a great way to connect with the interviewers.

✨Prepare for Competency Questions

Expect competency-based questions that assess your problem-solving abilities and teamwork. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This approach will help you provide clear and concise responses that highlight your skills and experiences relevant to the Trade Supervisor role.

Trade Supervisor
Screwfix Direct Ltd
Location: Coventry
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