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- Tasks: Be the go-to person for Trade customers, helping them find what they need.
- Company: Join Screwfix, a leading retailer in trade supplies with a focus on customer relationships.
- Benefits: Enjoy discounts, flexible shifts, and a supportive work-life balance with great training opportunities.
- Why this job: Build relationships, develop skills, and grow your career in a diverse and inclusive environment.
- Qualifications: No prior experience needed; just a passion for helping others and a willingness to learn.
- Other info: Participate in exciting training programmes to advance your career and gain valuable skills.
The predicted salary is between 24000 - 36000 £ per year.
Overview
You’ll be the go-to person for our Trade customers. Representing the team on our Trade Sales Counter, you’ll help our Trade customers, predominately plumbers and electricians, to get exactly what they need for the job. You don’t need to be an expert about Trade, it’s all about relationship building, And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Responsibilities
WHAT’S IT LIKE TO BE A SUPERVISOR?
- Get to know your customers –you’ll chat to them over a cuppa, understand their projects and offer advice to drive sales. The relationships you and your team build will make us their trusted, go-to retailer
- Run your own business within a business – You’ll take ownership of all your own KPI’s including Sales, account increasing, on-boarding new customers and giving great service
- Inspire your team – following your lead, you’ll guide and coach the team to do great things, building a reputation of your store to be proud of
Qualifications
YOU ARE…
- Great at building relationships with your customers, as well as your team
- Driven to learn and build your skill set
- Genuinely interested in the industry, our training will give you all the knowledge you need to make your mark
- A real people person, and your enthusiasm to always do better is infectious
- Friendly, flexible, reliable, honest and like to work hard!
WHAT’S IN IT FOR YOU?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme – up to 14% Kingfisher contribution!
- Life cover
- 20% discount with Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- We’ll also help you be the best you can be, with excellent training and ongoing development.
To find out more about us, please email careers@screwfix.com for any queries!
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Apply now! – Upload your CV and complete your application
*Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com
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Trade Supervisor employer: Screwfix Direct Ltd
Contact Detail:
Screwfix Direct Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Supervisor
✨Tip Number 1
Familiarise yourself with the products and services we offer at Screwfix. Understanding our range will help you engage with Trade customers more effectively and demonstrate your commitment to providing excellent service.
✨Tip Number 2
Build your knowledge of the plumbing and electrical trade. Even if you're not an expert, having a basic understanding of common tools and materials will help you connect with our customers and build trust.
✨Tip Number 3
Visit your local Trade Counter before your interview. This will give you a feel for the environment and allow you to observe how our team interacts with customers, which can be invaluable during your interview.
✨Tip Number 4
Prepare for competency-based questions by reflecting on your past experiences in customer service or teamwork. Think of specific examples that showcase your ability to build relationships and solve problems.
We think you need these skills to ace Trade Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Trade Supervisor position. Understand the key responsibilities and the skills required, such as relationship building with trade customers.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the Trade Supervisor role. Emphasise any customer service experience or previous roles in a trade environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific training programmes or values of Screwfix that resonate with you, and explain how you can contribute to their team.
Prepare for the Interview: Research Screwfix and prepare for competency-based questions. Think about examples from your past experiences that demonstrate your ability to build relationships and handle customer needs effectively.
How to prepare for a job interview at Screwfix Direct Ltd
✨Know the Company
Before your interview, take some time to read up on Screwfix and their values. Understanding their commitment to customer service and community will help you align your answers with what they stand for.
✨Prepare for Competency Questions
Expect competency-based questions that assess your problem-solving skills and ability to work in a team. Think of specific examples from your past experiences that demonstrate these skills.
✨Show Your People Skills
As a Trade Supervisor, building relationships is key. Be ready to discuss how you've successfully interacted with customers or colleagues in the past, showcasing your communication and interpersonal skills.
✨Visit a Local Trade Counter
If possible, visit a local Screwfix Trade Counter before your interview. This will give you firsthand experience of the environment and allow you to ask informed questions during your interview.
