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- Tasks: Lead a team, ensure store standards, and provide excellent customer service.
- Company: Join Screwfix, the go-to for tradespeople with over 900 stores.
- Benefits: Competitive salary, 28-33 days leave, pension scheme, and discounts.
- Other info: Great training and career development opportunities await you!
- Why this job: Be part of a fun team while making a real impact in retail.
- Qualifications: Experience in supervising teams and delivering top-notch customer service.
The predicted salary is between 24000 - 30000 £ per year.
Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project). From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile. You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!
Opening hours: Monday - Friday (7am to 8pm), Saturday (7am to 6pm), Sunday (9am to 4pm)
Responsibilities
- Host: You’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards: You’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliance and stock management.
- Part of the team: You’ll join a team who take pride in their store, working together and having lots of fun along the way!
Qualifications
- You are an experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
- Great at giving amazing customer service, and able to translate that into sales.
- Inquisitive, ever-questioning and ever-improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and like to work hard!
What’s in it for you?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme - up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- We’ll also help you be the best you can be, with excellent training and ongoing development.
Our hourly rates may include a location allowance which is reviewed annually and may change. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability. If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com.
Retail Supervisor in Towcester employer: Screwfix Direct Ltd
Contact Detail:
Screwfix Direct Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Towcester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Screwfix. Understand their products, values, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! As a Retail Supervisor, you'll be leading by example. Think of scenarios where you can demonstrate your ability to handle customer queries and guide them to the right products. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've successfully managed a team in a fast-paced environment. Highlight your ability to motivate others and maintain high store standards – this is key for the role!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Screwfix family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Retail Supervisor in Towcester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and teamwork. A bit of enthusiasm goes a long way!
Tailor Your Application: Make sure to tailor your application to the Retail Supervisor role. Highlight your experience in managing teams and providing excellent customer service. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if it helps, and make sure to cover all the key responsibilities mentioned in the job description. We appreciate straightforwardness!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Screwfix Direct Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Screwfix. Understand their products, services, and what makes them stand out in the retail industry. This knowledge will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their mission.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to share specific examples of how you've successfully managed a team in the past. Highlight your ability to motivate others, resolve conflicts, and maintain high standards, as these are key qualities they’re looking for.
✨Demonstrate Customer Service Excellence
Screwfix prides itself on amazing customer service. Think of instances where you've gone above and beyond for a customer. Be ready to discuss how you can translate that passion into sales and enhance the customer experience in-store.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might ask about their training programmes or how they support work-life balance, which aligns with their values and demonstrates your enthusiasm for joining their team.