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- Tasks: Lead a dynamic team, ensuring top-notch customer service and smooth store operations.
- Company: Join Screwfix, the go-to for tradespeople with a fun and supportive culture.
- Benefits: Enjoy competitive pay, 28 days leave, discounts, and excellent training opportunities.
- Why this job: Make a real impact while developing your career in a fast-paced retail environment.
- Qualifications: Experience in retail supervision and a passion for customer service.
- Other info: Be part of a diverse team that values inclusivity and personal growth.
The predicted salary is between 25000 - 30000 £ per year.
Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project). From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile. You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours: Monday - Friday (7am to 8pm) Saturday (7am to 6pm) Sunday (9am to 4pm)
WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment. Great at giving amazing customer service, and able to translate that into sales. Inquisitive, ever-questioning and ever-improving. Passionate about our business. Friendly, flexible, reliable, honest and like to work hard!
WHAT’S IN IT FOR YOU?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme - up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- We’ll also help you be the best you can be, with excellent training and ongoing development.
Be yourself at Screwfix
We all do better when we’re celebrated for who we are. Which is why a warm, equal and inclusive culture is integral to our culture at Screwfix. Our Employee Inclusion Network, 'Us', helps colleagues to share ideas and work collaboratively in pursuit of a fairer, more diverse workplace.
Applying online is simple. Fill in some basic details and upload your most recent CV. If you’re applying for a S.A. you’ll also need to complete a Situational Judgement Test. Your interview will consist of competency-based questions, and a chat about your experience, knowledge of Screwfix and the role you’ve applied for. Interviews may be held on the phone or over video chat, followed by a visit to store to meet the team.
Retail Supervisor in St Albans employer: Screwfix Direct Ltd
Contact Detail:
Screwfix Direct Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in St Albans
✨Tip Number 1
Get to know Screwfix! Before your interview, take a stroll through your local store. Familiarise yourself with the products and services we offer. This will not only impress us but also help you feel more confident during your chat.
✨Tip Number 2
Practice makes perfect! Prepare for those competency-based questions by thinking of examples from your past experiences. We want to see how you've handled situations in the past, so have a few stories ready to share.
✨Tip Number 3
Show your passion! When you're chatting with us, let your enthusiasm for customer service and teamwork shine through. We love candidates who are genuinely excited about helping customers and being part of our Screwfix family.
✨Tip Number 4
Apply through our website! It’s super easy to upload your CV and fill in your details. Plus, it shows us that you’re keen on joining our team. Don’t forget to check out our training programmes too – they’re a great way to kickstart your career with us!
We think you need these skills to ace Retail Supervisor in St Albans
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and our company. A bit of character can go a long way in making your application stand out.
Tailor Your CV: Make sure your CV is tailored to the Retail Supervisor role. Highlight your experience in managing teams and providing excellent customer service. We love seeing how your skills align with what we’re looking for, so don’t hold back on showcasing your relevant achievements!
Keep It Clear and Concise: We appreciate clarity, so keep your application straightforward and to the point. Use bullet points where possible and avoid jargon. This makes it easier for us to see your qualifications and understand why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position right there!
How to prepare for a job interview at Screwfix Direct Ltd
✨Know Your Stuff
Before the interview, take some time to familiarise yourself with Screwfix's products and services. Visit a local store if you can, and get a feel for the environment. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to share examples of how you've successfully managed a team in the past. Think about specific situations where you motivated others or resolved conflicts, as these stories will highlight your leadership abilities.
✨Customer Service is Key
Screwfix prides itself on excellent customer service. Be ready to discuss your approach to customer interactions and how you ensure customers leave satisfied. Share any experiences where you turned a negative situation into a positive one, as this will demonstrate your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm for the role and helps you understand the company culture better. You might ask about team dynamics, training opportunities, or what a typical day looks like for a Retail Supervisor at Screwfix.