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- Tasks: Support Trade customers with their needs and build strong relationships.
- Company: Join Screwfix, a leading retailer with a focus on customer service.
- Benefits: Up to £14.08 per hour, discounts, health benefits, and career development.
- Other info: Inclusive culture with excellent training and growth opportunities.
- Why this job: Be the go-to expert for tradespeople and make a real difference.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 30000 £ per year.
Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project). From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry-leading digital services.
Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile. You’ll be the go-to person for our Trade customers. Representing the team on our Trade Sales Counter, you’ll help our Trade customers, predominately plumbers and electricians, to get exactly what they need for the job. Relationship building is key, and with the help of our excellent training programmes and varied shift patterns, you’ll be on the right track for a promising career with us!
- Cycle to work: Enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.
- High Street Shopping Discounts: Discounts at Screwfix and B&Q, as well as other major high street retailers.
- Share Plans: Become a Kingfisher shareholder with a variety of schemes to choose from.
- Health & Fitness: 20% off a Nuffield Gym membership, starting with a Health MOT and free 7‑day pass.
- Simply Health: From dental care to acupuncture, you can customise your health plan and claim back money for treatments.
- Long Service Awards: From extra pay to bonus holiday days, we’ll celebrate your milestones with tangible rewards.
- Pension: With our award‑winning pension plan, you choose your contribution amount and we add as much as 14% per month.
- Life Cover: If you opt into our pension scheme, you’ll receive up to 4x your annual salary through Death in Service payment.
- Retail Trust: Free wellbeing resources, including a confidential counselling service.
- Screwfix and B&Q Discounts: Enjoy 20% off all B&Q and Screwfix products as a member of the Kingfisher group.
- Mind Training: Partnered with Mind, the UK’s leading mental health charity, to support colleagues' mental health.
- Screwfix Community: Stay in touch with colleagues and access resources, whether working in-store, office or from home.
- Self‑Development: Advance job‑related skills or learn new hobbies with courses such as LinkedIn Learning.
- Enhanced Family Leave: Inclusive for all parents with competitive pay terms, exceeding statutory requirements.
- Training programmes: We supply training and development across all levels to help people grow with Screwfix.
- First Steps to Management: This 16 week programme is open to Service Assistants looking to make the first step into management, offering a clear path to a Trade Counter Supervisor role.
- Power Up to Trade+: A 12‑15 month program providing a Trade Supplier Apprenticeship at level 2 and the skills to become a Trade+ Sales Supervisor.
- Trade Up to Branch Manager: Over 15 months, participants receive supervision and structured learning to run a store, culminating in a Level 4 Retail Manager Apprenticeship.
- Learning for Life: Opens opportunities for all employees and families to learn broader life skills, supported by Maths and English coaching.
- Be yourself at Screwfix: Celebrate individuality in an inclusive culture. Our Employee Inclusion Network, ‘Us’, fosters collaboration in pursuit of a fairer, more diverse workplace.
Trade Supervisor in Spennymoor employer: Screwfix Direct Ltd
Contact Detail:
Screwfix Direct Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Supervisor in Spennymoor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Screwfix. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your people skills! As a Trade Supervisor, you'll be dealing with customers all day. Think about how you can build relationships and provide excellent service. Maybe even role-play some scenarios with a friend to get comfortable!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows respect for the opportunity and gives a great first impression. Plus, it’ll boost your confidence!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure it gets noticed. Plus, you’ll find all the info you need about the role and our amazing benefits right there!
We think you need these skills to ace Trade Supervisor in Spennymoor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Trade Supervisor role. Highlight any relevant experience you have with trade customers, and don’t forget to mention your relationship-building skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the trade industry and why you want to join Screwfix. Keep it friendly and professional, just like us!
Show Off Your Skills: In your application, be sure to showcase any specific skills that relate to the job, like product knowledge or customer service experience. We love seeing how you can contribute to our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get you on the path to joining our fantastic team at Screwfix.
How to prepare for a job interview at Screwfix Direct Ltd
✨Know Your Products
Familiarise yourself with the range of products Screwfix offers, especially those relevant to trade customers like plumbers and electricians. Being able to discuss specific items and their uses will show your enthusiasm and knowledge during the interview.
✨Build Rapport
Since relationship building is key in this role, practice how you would engage with customers. Think of ways to make a connection, such as asking about their current projects or sharing relevant experiences. This will demonstrate your customer service skills.
✨Showcase Your Team Spirit
Screwfix values teamwork, so be ready to share examples of how you've successfully worked in a team before. Highlight any experiences where you supported colleagues or contributed to a positive work environment.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the training programmes available or how the company supports career progression. It shows you're genuinely interested in growing with Screwfix.