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For Companies At a Glance
- Tasks: Lead a team, ensure great service, and manage store operations.
- Company: Join a dynamic retail team at Screwfix.
- Benefits: Competitive pay, 28 days leave, discounts, and a great pension scheme.
- Why this job: Be a key player in a fun, fast-paced environment while helping customers.
- Qualifications: Retail supervisory experience and a passion for customer service.
- Other info: Equal opportunity employer with excellent career growth potential.
The predicted salary is between 11 - 14 £ per hour.
Unit J Trinity Trading Estate, Mill Way, Sittingbourne, ME10 2PD
Up to £13.64 per hour
Permanent Part Time (30 hours)
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front‑of‑house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind.
Responsibilities
- Host – The team leader, hosting in store, setting an example of great service.
- Store standards – Ensure smooth operation from cash reconciliations, customer queries, audit compliance and stock management.
- Team work – Join a team that takes pride in the store, working together and having fun.
- Manage a small team in a fast‑paced environment.
- Deliver excellent customer service that translates into sales.
- Continuously improve and ask questions.
- Show enthusiasm for the business and meet the attitude of being friendly, flexible, reliable, honest and hardworking.
Qualifications
- Experience as a supervisor or duty manager in a retail setting.
- Strong customer‑service orientation with sales focus.
- Inquisitive and willing to learn.
- Passionate, friendly, reliable and committed to hard work.
Benefits
- Competitive hourly salary.
- 28 days annual leave (up to 33 days with length of service).
- Award‑winning pension scheme with up to 14% employer contribution.
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share savings scheme.
Our hourly rates may include a location allowance which is reviewed annually and may change. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees. We do not discriminate on gender, race, ethnicity, age, sexual orientation, religion, belief or disability. If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com. To learn more, email careers@screwfix.com for any queries. Apply now! – Upload your CV and complete your application.
Retail Supervisor in Sittingbourne employer: Screwfix Direct Ltd
Contact Detail:
Screwfix Direct Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Sittingbourne
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations in a retail environment. This will show your potential employer that you're ready to lead by example.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to get stuck in.
We think you need these skills to ace Retail Supervisor in Sittingbourne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Retail Supervisor role. Highlight your previous supervisory experience and customer service skills to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about retail and how you can lead a team effectively. Share specific examples of how you've delivered excellent customer service in the past.
Show Your Personality: We love seeing a bit of personality in applications! Don’t be afraid to let your enthusiasm for the role shine through. A friendly, approachable tone can make a big difference.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s quick and easy, and we’ll get your application straight into our system!
How to prepare for a job interview at Screwfix Direct Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Retail Supervisor. Familiarise yourself with customer service standards, stock management, and team leadership. This will help you demonstrate your knowledge and show that you're ready to lead by example.
✨Showcase Your Customer Service Skills
Since this role is all about excellent customer service, prepare examples from your past experiences where you went above and beyond for customers. Highlight how your actions led to positive outcomes, like increased sales or improved customer satisfaction.
✨Emphasise Teamwork and Leadership
Be ready to discuss your experience managing a team in a fast-paced environment. Share specific instances where you motivated your team or resolved conflicts. This will show that you can foster a positive work atmosphere while keeping operations smooth.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's culture, team dynamics, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
