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- Tasks: Lead a dynamic team, ensuring top-notch customer service and smooth store operations.
- Company: Join Screwfix, a fun and supportive retail environment with growth opportunities.
- Benefits: Competitive salary, 28 days annual leave, discounts, and excellent training.
- Why this job: Make a real impact while developing your career in a fast-paced retail setting.
- Qualifications: Experience in supervising teams and delivering outstanding customer service.
- Other info: Flexible shifts, a friendly team, and a chance to grow with us!
The predicted salary is between 24000 - 36000 £ per year.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!
Hours to be worked flexibly across Monday to Sunday on a rota basis, with early mornings and late evenings included. Opening hours: Monday - Friday (7am to 8pm), Saturday (7am to 6pm), Sunday (9am to 4pm).
Responsibilities
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Qualifications
- An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
- Great at giving amazing customer service, and able to translate that into sales.
- Inquisitive, ever-questioning and ever-improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and like to work hard!
What’s in it for you?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme - up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- We’ll also help you be the best you can be, with excellent training and ongoing development.
To find out more about us, please email careers@screwfix.com for any queries. Follow us and find out more on our LinkedIn, Instagram & Twitter pages. Apply now! – Upload your CV and complete your application.
*Our hourly rates may include a location allowance which is reviewed annually and may change. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability. If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com.
Retail Supervisor in Sheerness employer: Screwfix Direct Ltd.
Contact Detail:
Screwfix Direct Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Sheerness
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Screwfix. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! As a Retail Supervisor, you'll be leading by example. Think of scenarios where you can demonstrate your ability to handle customer queries and guide them effectively. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've successfully managed a team in the past. Highlight your ability to motivate others and maintain high store standards. We want to see that you can inspire your team to deliver great results!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Screwfix family. Don’t forget to tailor your CV to highlight your relevant experience and skills for the Retail Supervisor role!
We think you need these skills to ace Retail Supervisor in Sheerness
Some tips for your application 🫡
Show Your Leadership Skills: As a Retail Supervisor, we want to see how you lead by example. In your application, highlight any experience you have in managing teams and how you’ve motivated others to deliver great customer service.
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. We love seeing candidates who take the time to customise their applications to show they understand what we’re looking for.
Be Customer-Focused: Since customer service is key for us, share specific examples of how you've gone above and beyond for customers in your previous roles. This will show us that you truly understand our values.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Screwfix Direct Ltd.
✨Know the Company Inside Out
Before your interview, take some time to research Screwfix. Understand their values, products, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to share specific examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you set an example for others and contributed to a positive work environment.
✨Demonstrate Customer Service Excellence
Customer service is key in retail. Think of instances where you've gone above and beyond for customers. Be ready to discuss how you can translate great service into sales, as this aligns perfectly with what Screwfix is looking for in a candidate.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and training opportunities. This shows that you're not just interested in the job, but also in how you can grow and contribute to the company.
