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- Tasks: Lead a dynamic team in-store and warehouse, ensuring top-notch customer service.
- Company: Join Screwfix, the go-to for tradespeople with over 900 stores nationwide.
- Benefits: Enjoy discounts, health perks, and a competitive pension plan.
- Why this job: Kickstart your career with excellent training and growth opportunities.
- Qualifications: No specific qualifications needed, just a passion for teamwork and customer service.
- Other info: Be part of an inclusive culture that celebrates diversity and personal growth.
The predicted salary is between 25000 - 30000 £ per year.
Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project). From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front‑of‑house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
- Monday - Friday (7am to 8pm)
- Saturday (7am to 6pm)
- Sunday (9am to 4pm)
Cycle to work: Enjoy savings of up to 25‑39% on bikes and accessories through the Cycle to Work Scheme.
High Street Shopping Discounts: Save money at other major high street retailers.
Share Plans: Become a Kingfisher shareholder with a variety of schemes to choose from.
Look after your mind and body with 20% off a Nuffield Gym membership, starting with a Health MOT and free 7‑day pass.
Simply Health: Customise your health plan and claim back money for treatments.
Long Service Awards: Celebrate your milestones with tangible rewards.
Pension: Choose your contribution amount and we add as much as 14% per month.
Life Cover: Receive up to 4x your annual salary through Death in Service payment.
Retail Trust: Look after your mental health with free wellbeing resources, including a confidential counselling service.
Screwfix and B&Q Discounts: Enjoy 20% off all B&Q and Screwfix products.
Mind Training: Get the support and tools needed to look after your mental health.
Screwfix Community: Easily stay in touch with colleagues and access the resources you need.
Self‑Development: Take advantage of our amazing learning tools on offer such as LinkedIn Learning.
Enhanced Family Leave: Our policy and resources are inclusive for all parents and include competitive pay terms.
Training programmes: We want our people to grow with us and continue to learn and develop new skills.
First Steps to Management: A 16 week programme open to Service Assistants looking to make the first step into management.
Power Up to Trade+: A 12‑15 month programme that gives you a Trade Supplier Apprenticeship at level 2.
Trade Up to Branch Manager: Over 15 months, you’ll learn how to run a store and gain a Level 4 Retail Manager Apprenticeship.
Learning for Life: Opportunity should always be open to all, with Maths and English coaching available.
Be yourself at Screwfix: A warm, equal and inclusive culture is integral to our culture at Screwfix.
Retail Supervisor: Lead by Example in Store & Warehouse in Salisbury employer: Screwfix Direct Ltd
Contact Detail:
Screwfix Direct Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor: Lead by Example in Store & Warehouse in Salisbury
✨Tip Number 1
Get to know the company culture! Before your interview, check out Screwfix's social media and website. This will help you understand their values and how you can fit in, making it easier to connect with the interviewers.
✨Tip Number 2
Practice your customer service skills! Since you'll be leading by example, think of scenarios where you can showcase your ability to handle customer queries or complaints. Role-playing with a friend can really help you nail this.
✨Tip Number 3
Be ready to share your leadership experiences! Think about times when you've motivated a team or solved a problem. Use specific examples to show how you can lead effectively in both the store and warehouse.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and opportunities to grow your career with us at Screwfix.
We think you need these skills to ace Retail Supervisor: Lead by Example in Store & Warehouse in Salisbury
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about your interests and what makes you tick.
Tailor Your Application: Make sure to tailor your application to the Retail Supervisor role. Highlight your experience in leading teams and providing excellent customer service, as these are key to getting the job done at Screwfix.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you bring to the team!
How to prepare for a job interview at Screwfix Direct Ltd
✨Know the Company Inside Out
Before your interview, make sure you research Screwfix thoroughly. Understand their products, services, and values. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Supervisor, leading by example is key. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight how you motivated others and maintained high standards, as this aligns perfectly with what they’re looking for.
✨Prepare for Customer Scenarios
Expect questions about customer service scenarios. Think of times when you went above and beyond for a customer or resolved a difficult issue. Being able to demonstrate your commitment to excellent customer service will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your enthusiasm for the role and the company. Ask about their training programmes or how they support career progression. This shows you’re serious about growing with Screwfix and are keen to contribute to their success.