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- Tasks: Welcome customers, assist with stock, and ensure a fun shopping experience.
- Company: Join Screwfix, the go-to place for tradespeople with a supportive team culture.
- Benefits: Competitive salary, 28 days leave, discounts, and excellent training opportunities.
- Other info: Flexible shifts and a fun work environment with career growth potential.
- Why this job: Be part of a growing team and make a real difference in customer service.
- Qualifications: Great communication skills and a positive attitude; no retail experience needed!
The predicted salary is between 20000 - 25000 £ per year.
Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project). From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile. You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours: Monday - Friday (7am to 8pm), Saturday (7am to 6pm), Sunday (9am to 4pm)
Responsibilities
- Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them.
- Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high.
- Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!
Qualifications
- You are amazing at giving great service, with a positive can-do, no-nonsense approach.
- Prepared to work hard and make the most of our training.
- A great communicator who loves to help people.
- Willing to learn, you don’t need retail experience to succeed.
- Friendly, flexible, reliable, honest and enthusiastic!
What’s in it for me?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme - up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- Excellent training and ongoing development, we’ll also help you be the best you can be.
Retail Assistant in Retford employer: Screwfix Direct Ltd
Contact Detail:
Screwfix Direct Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant in Retford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Screwfix. Understand their products and services, and think about how you can contribute to their mission of providing great customer service.
✨Tip Number 2
Practice your people skills! As a Retail Assistant, you'll be interacting with customers all day. Try role-playing with a friend or family member to get comfortable with welcoming customers and helping them find what they need.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure your personality shines through. Let us know why you're excited about the role and how you can bring a positive vibe to the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows that you’re genuinely interested in the position and helps keep you on our radar as we make our hiring decisions.
We think you need these skills to ace Retail Assistant in Retford
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm for helping customers and being part of a team.
Tailor Your Application: Make sure to tailor your application to the Retail Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like great communication and a positive attitude. It’ll make you stand out!
Keep It Clear and Concise: We appreciate a well-structured application. Keep your sentences clear and to the point, and avoid any fluff. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you can find all the info you need about the role and our company there.
How to prepare for a job interview at Screwfix Direct Ltd
✨Know the Products
Before your interview, take some time to familiarise yourself with the types of products Screwfix offers. Understanding the basics of tools, workwear, and other items will show your enthusiasm and readiness to help customers find what they need.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Whether it’s a retail job or any other role, being able to demonstrate your ability to connect with people and solve their problems will be key in this interview.
✨Emphasise Teamwork
Screwfix values teamwork, so think of instances where you worked well with others. Be ready to discuss how you contribute to a positive team environment and how you can support your colleagues while keeping the store running smoothly.
✨Ask Questions
At the end of your interview, don’t forget to ask questions! Inquire about the training programmes, shift patterns, or what a typical day looks like for a Retail Assistant. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.