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For Companies At a Glance
- Tasks: Lead a team, ensure store standards, and provide excellent customer service.
- Company: Join Screwfix, the go-to for tradespeople with over 900 stores.
- Benefits: Competitive salary, 28 days leave, discounts, and great training.
- Other info: Flexible shifts and opportunities for career growth await you!
- Why this job: Be part of a fun team while making a real impact in retail.
- Qualifications: Experience in supervising teams and delivering top-notch customer service.
The predicted salary is between 30000 - 40000 £ per year.
Overview
This is a fixed-term opportunity for up to 12 months. Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project). From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile. You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!
Opening Hours: Monday - Friday (7am to 8pm), Saturday (7am to 6pm), Sunday (1pm to 6pm)
Responsibilities
WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliance and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Qualifications
YOU ARE…
- An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
- Great at giving amazing customer service, and able to translate that into sales.
- Inquisitive, ever-questioning and ever-improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and like to work hard!
WHAT’S IN IT FOR YOU?
Joining Screwfix means joining a growing team – full of support, opportunities, and fun! We offer a competitive salary, 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave, an award-winning company pension scheme, life cover, 20% discount with Screwfix and B&Q, discounted healthcare, and company share save schemes. We’ll also help you be the best you can be, with excellent training and ongoing development.
To find out more about us, please email careers@screwfix.com for any queries. Follow us and find out more on our LinkedIn, Instagram & Twitter pages. Apply now! – Upload your CV and complete your application.
Retail Supervisor - FTC employer: Screwfix Direct Ltd
Contact Detail:
Screwfix Direct Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor - FTC
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Screwfix. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your customer service skills! Since you'll be leading a team and helping customers, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview to showcase your skills.
✨Tip Number 3
Show your leadership style! As a Retail Supervisor, you'll need to lead by example. Think about how you motivate and support your team. Be prepared to discuss your approach to managing a small team and how you keep morale high while getting the job done.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join us at Screwfix. Head over to our careers page, upload your CV, and complete your application. It’s the best way to ensure your application gets noticed!
We think you need these skills to ace Retail Supervisor - FTC
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and teamwork. A bit of enthusiasm goes a long way!
Tailor Your CV: Make sure your CV is tailored to the Retail Supervisor role. Highlight your experience in managing teams and providing excellent customer service. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforwardness, especially when it comes to your achievements and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to upload your CV and complete the application process!
How to prepare for a job interview at Screwfix Direct Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Screwfix. Understand their products, services, and what makes them stand out in the retail industry. This knowledge will help you answer questions confidently and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and maintain high store standards, as this is crucial for the role.
✨Customer Service is Key
Screwfix prides itself on excellent customer service. Be ready to discuss how you've provided outstanding service in previous roles. Think of specific instances where you went above and beyond for a customer, as this will demonstrate your commitment to their values.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training programmes, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.