Retail Supervisor

Retail Supervisor

Maryport Full-Time 24000 - 36000 ÂŁ / year (est.) No home office possible
Go Premium
Screwfix Direct Ltd.

At a Glance

  • Tasks: Lead a dynamic team, assist customers, and maintain high standards in a retail environment.
  • Company: Join Screwfix, a leading retailer known for its inclusive culture and commitment to employee growth.
  • Benefits: Enjoy discounts, flexible shifts, wellness resources, and a robust pension plan.
  • Why this job: This role offers diverse tasks, excellent training, and a clear path for career advancement.
  • Qualifications: No specific qualifications required; just a passion for customer service and teamwork.
  • Other info: Embrace a supportive workplace that values diversity and personal development.

The predicted salary is between 24000 - 36000 ÂŁ per year.

  • Upto ÂŁ13.64 per hour
  • Permanent Part Time (28 hours) – Permanent

Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project).

From power tools to workwear, cables to pipe fittings, we offer over 11,000 products across 900+ stores – and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.

You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Opening hours:

Monday – Friday (7am to 8pm)

Saturday (7am to 6pm)

Sunday (9am to 4pm)

01 / 14

Cycle to work

Whether you’re a keen cyclist or looking to take up a healthy hobby, enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.

High Street Shopping Discounts

As well as discounts at Screwfix and B&Q, you can save money at other major high street retailers.

Share Plans

Become a Kingfisher shareholder with a variety of schemes to choose from.

Look after your mind and body with 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass.

Simply Health

From dental care to acupuncture, you can customise your health plan and claim back money for treatments.

Long Service Awards

From extra pay to bonus holiday days, we’ll celebrate your milestones with tangible rewards. It’s our way of thanking you for building a career with us.

Pension

With our award-winning pension plan, you choose your contribution amount and we add as much as 14% per month.

Life Cover

If you opt into our pension scheme, you’ll receive up to 4x your annual salary through Death in Service payment.

Retail Trust

Look after your mental health with free wellbeing resources, including a confidential counselling service.

Screwfix and B&Q Discounts

As a member of the Kingfisher group, you’ll enjoy 20% off all B&Q and Screwfix products.

Mind Training

We’ve partnered with Mind, the UK’s leading mental health charity, to our colleagues the support and tools needed to look after your mental health.

Screwfix Community

Whether you’re working from our stores, our offices or your home, you can easily stay in touch with colleagues and access the resources you need.

Self-Development

Whether you want to advance your job related skills or learn how to play the guitar, take advantage of our amazing learning tools on offer such as LinkedIn Learning.

Enhanced Family Leave

Our Enhanced Family Leave policy and resources are inclusive for all parents and include competitive pay terms, going above and beyond statutory requirements.

Training programmes

We’re growing, and we want our people grow with us. That’s why we pull out all the stops to make sure our people continue to learn and develop new skills. It’s all about giving you the tools to build a career that’s right for you.

01 / 02

First Steps to Management

This 16 week programme is open to Service Assistants looking to make the first step into management. Learning specialist skills on-the-job, this programme offers a clear path to a Trade Counter Supervisor role.

Power Up to Trade+

Want to power up your career? A 12-15 month programme that gives you a Trade Supplier Apprenticeship at level 2. This is a blend of practical and online learning, this programme provides the tools and knowledge you need to become a Trade+ Sales Supervisor.

Trade Up to Branch Manager

Over 15 months, you’ll undertake close supervision and structured learning as you learn how to run a store. By the end of this programme, you’ll have a Level 4 Retail Manager Apprenticeship and a strong knowledge of how to motivate and develop a team.

Learning for Life

At Screwfix, we believe that opportunity should always be open to all. So whatever business level you’re at, you can learn wider life skills to help you succeed in areas outside of work. We’ve also partnered with Skills Forward, which offers Maths and English coaching to colleagues and their families both.

01 / 03

“You get a different range of tasks every day. One day doing delivery, the next serving customers.”

“You get a different range of tasks every day. One day doing delivery, the next serving customers.” Joshy Phillips | Service Assistant

“My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro.”

“My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro.” Thiago | Trade Counter Assistant

“The supervisor position is a really good opportunity to learn and progress”

Be yourselfat Screwfix

We all do better when we’re celebrated for who we are. Which is why a warm, equal and inclusive culture is integral to our culture at Screwfix. Our Employee Inclusion Network, \’Us\’, helps colleagues to share ideas and work collaboratively in pursuit of a fairer, more diverse workplace. With the support of our leadership team, ‘Us’ is comprised and led by true Ambassadors for Diversity & Inclusion. It’s an open space where colleagues can share experiences, learn about allyship, and ultimately, feel free to be themselves.

Applying online is simple. Fill in some basic details and upload your most recent CV. If you’re applying for a S.A. you’ll also need to complete a Situational Judgement Test.

Interview

Prior to your interview, we recommend a thorough read of our careers page and even a trip to your local Trade Counter, to learn as much about us as possible. Your interview will consist of competency-based questions, and a chat about your experience, knowledge of Screwfix and the role you’ve applied for. Interviews may be held on the phone or over video chat, followed by a visit to store to meet the team.

Offer

If we think we’re a good match, we’ll make you an official offer. Once you’ve accepted and we’ve completed the pre-employment checks, you’ll receive your shiny new contract.

#J-18808-Ljbffr

Retail Supervisor employer: Screwfix Direct Ltd.

At Screwfix, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values inclusivity and personal growth. With comprehensive training programmes, flexible shift patterns, and a range of benefits including discounts at major retailers and a robust pension plan, we empower our Retail Supervisors to thrive in their careers while maintaining a healthy work-life balance. Join us in a supportive environment where your contributions are recognised and celebrated, making every day rewarding.
Screwfix Direct Ltd.

Contact Detail:

Screwfix Direct Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Supervisor

✨Tip Number 1

Familiarise yourself with Screwfix's products and services. Understanding the range of items we offer will not only help you in customer interactions but also show your genuine interest in the role during the interview.

✨Tip Number 2

Demonstrate your leadership skills by sharing examples from previous experiences where you've successfully led a team or managed a project. This will highlight your capability to take on the supervisor role effectively.

✨Tip Number 3

Prepare for competency-based questions by reflecting on past situations where you've excelled in customer service or problem-solving. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Tip Number 4

Visit a local Screwfix store before your interview. Engaging with staff and observing the store operations will give you valuable insights and demonstrate your proactive approach to understanding our business.

We think you need these skills to ace Retail Supervisor

Leadership Skills
Customer Service Excellence
Team Management
Communication Skills
Problem-Solving Skills
Time Management
Inventory Management
Sales Techniques
Conflict Resolution
Adaptability
Training and Development
Attention to Detail
Organisational Skills
Basic Financial Acumen

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Retail Supervisor position. Understand the key responsibilities and skills required, such as customer service and team leadership.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the Retail Supervisor role. Emphasise any previous supervisory roles or customer service experience you have.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your ability to lead a team. Mention specific examples of how you've successfully managed tasks or improved customer satisfaction in past roles.

Prepare for the Interview: Research Screwfix and their values. Be ready to discuss your experience in detail and how it relates to the Retail Supervisor position. Prepare for competency-based questions by thinking of examples from your past work.

How to prepare for a job interview at Screwfix Direct Ltd.

✨Know the Company

Before your interview, take some time to read up on Screwfix and its values. Understanding their commitment to customer service and employee development will help you align your answers with what they’re looking for.

✨Prepare for Competency Questions

Expect competency-based questions that assess your leadership skills and customer service experience. Think of specific examples from your past roles where you demonstrated these qualities, as this will show you can lead by example.

✨Show Enthusiasm for the Role

Express genuine interest in the Retail Supervisor position. Talk about why you want to work at Screwfix and how you can contribute to the team. Your enthusiasm can set you apart from other candidates.

✨Ask Insightful Questions

Prepare a few thoughtful questions to ask at the end of your interview. This could be about the training programmes or opportunities for advancement within the company. It shows you’re serious about your career and interested in growing with them.

Retail Supervisor
Screwfix Direct Ltd.
Location: Maryport
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>