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For Companies At a Glance
- Tasks: Lead a dynamic team, assist customers, and maintain high standards in a retail environment.
- Company: Join Screwfix, a leading retailer known for its inclusive culture and commitment to employee growth.
- Benefits: Enjoy flexible hours, discounts, health perks, and a supportive work-life balance.
- Why this job: This role offers diverse tasks, excellent training, and a clear path for career advancement.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Be part of a vibrant team that values diversity and encourages personal development.
- Unit 20, Mountfield Road, , New Romney, TN28 8LH
- Upto £13.64 per hour
- Permanent Part Time (30 hours) – Permanent
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
Monday – Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
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Cycle to work
Whether you’re a keen cyclist or looking to take up a healthy hobby, enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.
High Street Shopping Discounts
As well as discounts at Screwfix and B&Q, you can save money at other major high street retailers.
Share Plans
Become a Kingfisher shareholder with a variety of schemes to choose from.
Look after your mind and body with 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass.
Simply Health
From dental care to acupuncture, you can customise your health plan and claim back money for treatments.
Long Service Awards
From extra pay to bonus holiday days, we’ll celebrate your milestones with tangible rewards. It’s our way of thanking you for building a career with us.
Pension
With our award-winning pension plan, you choose your contribution amount and we add as much as 14% per month.
Life Cover
If you opt into our pension scheme, you’ll receive up to 4x your annual salary through Death in Service payment.
Retail Trust
Look after your mental health with free wellbeing resources, including a confidential counselling service.
Screwfix and B&Q Discounts
As a member of the Kingfisher group, you’ll enjoy 20% off all B&Q and Screwfix products.
Mind Training
We’ve partnered with Mind, the UK’s leading mental health charity, to our colleagues the support and tools needed to look after your mental health.
Screwfix Community
Whether you’re working from our stores, our offices or your home, you can easily stay in touch with colleagues and access the resources you need.
Self-Development
Whether you want to advance your job related skills or learn how to play the guitar, take advantage of our amazing learning tools on offer such as LinkedIn Learning.
Enhanced Family Leave
Our Enhanced Family Leave policy and resources are inclusive for all parents and include competitive pay terms, going above and beyond statutory requirements.
Training programmes
We’re growing, and we want our people grow with us. That’s why we pull out all the stops to make sure our people continue to learn and develop new skills. It’s all about giving you the tools to build a career that’s right for you.
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First Steps to Management
This 16 week programme is open to Service Assistants looking to make the first step into management. Learning specialist skills on-the-job, this programme offers a clear path to a Trade Counter Supervisor role.
Power Up to Trade+
Want to power up your career? A 12-15 month programme that gives you a Trade Supplier Apprenticeship at level 2. This is a blend of practical and online learning, this programme provides the tools and knowledge you need to become a Trade+ Sales Supervisor.
Trade Up to Branch Manager
Over 15 months, you’ll undertake close supervision and structured learning as you learn how to run a store. By the end of this programme, you’ll have a Level 4 Retail Manager Apprenticeship and a strong knowledge of how to motivate and develop a team.
Learning for Life
At Screwfix, we believe that opportunity should always be open to all. So whatever business level you’re at, you can learn wider life skills to help you succeed in areas outside of work. We’ve also partnered with Skills Forward, which offers Maths and English coaching to colleagues and their families both.
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“You get a different range of tasks every day. One day doing delivery, the next serving customers.”
“You get a different range of tasks every day. One day doing delivery, the next serving customers.” Joshy Phillips | Service Assistant
“My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro.”
“My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro.” Thiago | Trade Counter Assistant
“The supervisor position is a really good opportunity to learn and progress”
Be yourselfat Screwfix
We all do better when we’re celebrated for who we are. Which is why a warm, equal and inclusive culture is integral to our culture at Screwfix. Our Employee Inclusion Network, \’Us\’, helps colleagues to share ideas and work collaboratively in pursuit of a fairer, more diverse workplace. With the support of our leadership team, ‘Us’ is comprised and led by true Ambassadors for Diversity & Inclusion. It’s an open space where colleagues can share experiences, learn about allyship, and ultimately, feel free to be themselves.
Applying online is simple. Fill in some basic details and upload your most recent CV. If you’re applying for a S.A. you’ll also need to complete a Situational Judgement Test.
Interview
Prior to your interview, we recommend a thorough read of our careers page and even a trip to your local Trade Counter, to learn as much about us as possible. Your interview will consist of competency-based questions, and a chat about your experience, knowledge of Screwfix and the role you’ve applied for. Interviews may be held on the phone or over video chat, followed by a visit to store to meet the team.
Offer
If we think we’re a good match, we’ll make you an official offer. Once you’ve accepted and we’ve completed the pre-employment checks, you’ll receive your shiny new contract.
- Unit 20, Mountfield Road, , New Romney, TN28 8LH
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Retail Supervisor employer: Screwfix Direct Ltd
Contact Detail:
Screwfix Direct Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Familiarise yourself with Screwfix's products and services. Understanding the range of items we offer will not only help you in the interview but also show your genuine interest in the role.
✨Tip Number 2
Prepare for competency-based questions by reflecting on your past experiences. Think about specific examples where you've demonstrated leadership, teamwork, and customer service skills, as these are crucial for a Retail Supervisor.
✨Tip Number 3
Visit a local Screwfix store before your interview. This will give you insight into our operations and culture, allowing you to ask informed questions and demonstrate your enthusiasm for the position.
✨Tip Number 4
Engage with our Employee Inclusion Network, 'Us', on social media or through community events. Showing that you value diversity and inclusion can set you apart as a candidate who aligns with our company values.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Supervisor. Highlight your leadership skills and customer service experience in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the Retail Supervisor position. Use keywords from the job description to ensure your application stands out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your ability to lead a team. Mention specific examples of how you've successfully managed tasks or improved customer satisfaction in previous roles.
Prepare for Competency Questions: Anticipate competency-based questions during the interview process. Prepare examples that demonstrate your problem-solving abilities, teamwork, and leadership skills, as these will be crucial for the Retail Supervisor role.
How to prepare for a job interview at Screwfix Direct Ltd
✨Know the Company
Before your interview, take some time to research Screwfix. Familiarise yourself with their products, services, and company culture. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Competency Questions
Expect competency-based questions during your interview. Think of specific examples from your past experiences that demonstrate your leadership skills, customer service abilities, and problem-solving capabilities. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Teamwork Skills
As a Retail Supervisor, you'll be leading a team. Be ready to discuss how you've successfully worked in teams before, how you motivate others, and how you handle conflicts. Highlight any relevant experiences that showcase your ability to lead by example.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training programmes, or growth opportunities within the company. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
