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- Tasks: Lead a dynamic team, assist customers, and maintain high standards in a retail environment.
- Company: Join Screwfix, a leading retailer known for its inclusive culture and commitment to employee growth.
- Benefits: Enjoy discounts, flexible shifts, wellness resources, and a robust pension plan.
- Why this job: This role offers diverse tasks, excellent training, and a clear path for career advancement.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Embrace a supportive workplace that values diversity and personal development.
The predicted salary is between 28800 - 43200 ÂŁ per year.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!
Opening hours: Monday - Friday (7am to 8pm), Saturday (7am to 6pm), Sunday (9am to 4pm)
- Cycle to Work: Enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.
- High Street Shopping Discounts: Save money at major high street retailers.
- Share Plans: Become a Kingfisher shareholder with a variety of schemes to choose from.
- Gym Membership: Look after your mind and body with 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass.
- Simply Health: Customise your health plan and claim back money for treatments.
- Long Service Awards: Celebrate your milestones with tangible rewards.
- Pension: Choose your contribution amount and we add as much as 14% per month.
- Life Cover: Receive up to 4x your annual salary through Death in Service payment if you opt into our pension scheme.
- Retail Trust: Access free wellbeing resources, including a confidential counselling service.
- Mental Health Support: We’ve partnered with Mind, the UK’s leading mental health charity, to provide support and tools needed to look after your mental health.
- Self-Development: Take advantage of our amazing learning tools on offer such as LinkedIn Learning.
- Enhanced Family Leave: Our policy and resources are inclusive for all parents and include competitive pay terms.
- Training Programmes: We pull out all the stops to make sure our people continue to learn and develop new skills.
“You get a different range of tasks every day. One day doing delivery, the next serving customers.” - Joshy Phillips | Service Assistant
“My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro.” - Thiago | Trade Counter Assistant
“The supervisor position is a really good opportunity to learn and progress.”
We all do better when we’re celebrated for who we are. A warm, equal and inclusive culture is integral to our culture at Screwfix. Our Employee Inclusion Network, 'Us', helps colleagues to share ideas and work collaboratively in pursuit of a fairer, more diverse workplace.
Applying online is simple. Fill in some basic details and upload your most recent CV. If you’re applying for a Service Assistant position, you’ll also need to complete a Situational Judgement Test. Your interview will consist of competency-based questions, and a chat about your experience, knowledge of Screwfix and the role you’ve applied for. Interviews may be held on the phone or over video chat, followed by a visit to store to meet the team.
If we think we’re a good match, we’ll make you an official offer. Once you’ve accepted and we’ve completed the pre-employment checks, you’ll receive your shiny new contract.
Retail Supervisor employer: Screwfix Direct Ltd
Contact Detail:
Screwfix Direct Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Familiarise yourself with Screwfix's products and services. Understanding the range of items they offer will not only help you in the interview but also show your genuine interest in the role.
✨Tip Number 2
Visit a local Screwfix store before your interview. This will give you insight into the store's operations and customer interactions, which you can reference during your conversation with the hiring team.
✨Tip Number 3
Prepare for competency-based questions by reflecting on your past experiences. Think of specific examples where you've demonstrated leadership, teamwork, and customer service skills, as these are crucial for a Retail Supervisor.
✨Tip Number 4
Show enthusiasm for the training programmes offered by Screwfix. Expressing your eagerness to learn and grow within the company can set you apart from other candidates and align with their commitment to employee development.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Supervisor. Highlight your leadership skills and customer service experience in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the Retail Supervisor position. Use keywords from the job description to ensure your application stands out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your ability to lead a team. Mention specific examples of how you've successfully managed tasks or improved customer satisfaction in previous roles.
Prepare for Competency Questions: Anticipate competency-based questions during the interview process. Prepare examples from your past experiences that demonstrate your problem-solving skills, teamwork, and ability to handle challenging situations.
How to prepare for a job interview at Screwfix Direct Ltd
✨Know the Company
Before your interview, take some time to read up on Screwfix and their values. Understanding their commitment to customer service and employee development will help you align your answers with what they’re looking for.
✨Prepare for Competency Questions
Expect competency-based questions that assess your leadership skills and customer service experience. Think of specific examples from your past roles where you demonstrated these qualities.
✨Show Enthusiasm for the Role
Express genuine interest in the Retail Supervisor position. Talk about why you want to lead a team and how you can contribute to maintaining high standards in customer service and store operations.
✨Visit a Local Store
If possible, visit a local Screwfix store before your interview. This will give you insight into their operations and allow you to discuss your observations during the interview, showing your proactive approach.
