Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team, engage with customers, and maintain high standards in-store.
- Company: Join Screwfix, a vibrant retailer with a focus on inclusivity and teamwork.
- Benefits: Enjoy discounts, health plans, and a competitive pension scheme.
- Why this job: Kickstart your career with excellent training and diverse daily tasks.
- Qualifications: No specific qualifications needed, just a passion for customer service.
- Other info: Flexible shifts and opportunities for career progression await you!
The predicted salary is between 24000 - 36000 £ per year.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!
Hours
Opening hours: Monday - Friday (7am to 8pm); Saturday (7am to 6pm); Sunday (9am to 4pm).
Benefits
- Cycle to work: Savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.
- High Street Shopping Discounts: Discounts at Screwfix and B&Q, and at other major high street retailers.
- Share Plans: Kingfisher shareholder schemes to choose from.
- Wellbeing: 20% off a Nuffield Gym membership, Health MOT and free 7-day pass.
- Simply Health: Customisable health plan with claim back for treatments (dental, acupuncture, etc.).
- Long Service Awards: Rewards including extra pay and bonus holiday days for milestones.
- Pension: Award-winning pension plan with company contributions up to 14% per month.
- Life Cover: Death in Service payment up to 4x annual salary for pension scheme participants.
- Retail Trust: Free wellbeing resources including confidential counselling services.
- Screwfix and B&Q Discounts: 20% off all B&Q and Screwfix products as a Kingfisher group member.
- Mind Training: Support and tools for mental health through a partnership with Mind.
- Screwfix Community: Resources and connection for colleagues across stores, offices, and home working.
- Self-Development: Access to learning tools such as LinkedIn Learning for skill development.
- Enhanced Family Leave: Inclusive policy with competitive pay terms, beyond statutory requirements.
- Training programmes: Ongoing learning and development opportunities to build a career.
Career Development
- First Steps to Management: 16-week programme for Service Assistants advancing toward a Trade Counter Supervisor role.
- Power Up to Trade+: 12-15 month programme with a Trade Supplier Apprenticeship at level 2, progressing toward a Trade+ Sales Supervisor.
- Trade Up to Branch Manager: Over 15 months to achieve a Level 4 Retail Manager Apprenticeship and store leadership skills.
- Learning for Life: Opportunities to learn wider life skills with partnerships for Maths and English coaching.
Testimonials
- “You get a different range of tasks every day. One day doing delivery, the next serving customers.”
- “My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro.”
- “The supervisor position is a really good opportunity to learn and progress.”
Be yourself at Screwfix
We all do better when we’re celebrated for who we are. A warm, equal and inclusive culture is integral to our culture at Screwfix. Our Employee Inclusion Network, Us, helps colleagues share ideas and work collaboratively in pursuit of a fairer, more diverse workplace. Us is comprised and led by Ambassadors for Diversity & Inclusion. It’s an open space to share experiences, learn about allyship, and feel free to be themselves.
Application and Interview
Applying online is simple. Fill in basic details and upload your most recent CV. If you’re applying for a Sales Assistant, you’ll also need to complete a Situational Judgement Test.
Interview
Your interview will include competency-based questions and a discussion about your experience and knowledge of Screwfix and the role. Interviews may be conducted by phone or video, followed by a store visit to meet the team.
Offer
If we think we’re a good match, we’ll make you an official offer. After acceptance and completion of pre-employment checks, you’ll receive your contract.
Retail Supervisor employer: Screwfix Direct Ltd
Contact Detail:
Screwfix Direct Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of homework on Screwfix. Familiarise yourself with their values, products, and culture. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice makes perfect! Prepare for those competency-based questions by thinking of examples from your past experiences that showcase your skills. We all have stories to tell, so get ready to share yours!
✨Tip Number 3
Dress the part! Even if it’s a video interview, make sure you look professional. It shows respect for the opportunity and helps you feel more confident. Plus, you never know when they might ask you to pop into the store!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our team.
Tailor Your CV: Make sure your CV is tailored to the Retail Supervisor role. Highlight any relevant experience, especially in customer service or leadership, and don’t forget to mention any training or skills that align with our values.
Show Your Passion: In your application, express your enthusiasm for the role and the company. Let us know why you’re excited about working with us at Screwfix and how you can help enhance our customer experience.
Apply Through Our Website: We recommend applying directly through our website for a smooth process. It’s straightforward – just fill in your details and upload your CV. Plus, it helps us keep track of your application!
How to prepare for a job interview at Screwfix Direct Ltd
✨Know Your Stuff
Before the interview, make sure you research Screwfix thoroughly. Understand their values, products, and what makes them stand out in the retail industry. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading by example. Prepare to discuss specific instances where you've successfully managed a team or handled challenging situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your leadership capabilities.
✨Customer Focus is Key
Since customer satisfaction is at the heart of the role, be ready to share examples of how you've gone above and beyond for customers in previous positions. This will demonstrate your commitment to excellent service and align with Screwfix's customer-first approach.
✨Be Yourself
Screwfix values diversity and inclusion, so don’t hesitate to let your personality shine through during the interview. Be authentic and share your unique experiences. This will help you connect with the interviewers and show that you’d fit well within their inclusive culture.
