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- Tasks: Lead the team, assist customers, and ensure store standards are met.
- Company: Join Screwfix, a growing company known for support and fun!
- Benefits: Enjoy competitive pay, 28+ days leave, discounts, and excellent training.
- Why this job: Be part of a dynamic team that values hard work and customer service.
- Qualifications: Experience in supervising a team in a fast-paced retail environment.
- Other info: Flexible shifts to support your work-life balance; apply now!
The predicted salary is between 24000 - 33600 £ per year.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!
Opening hours:
Monday – Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations to customer queries, audit compliance, and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
YOU ARE…
- An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
- Great at giving amazing customer service and able to translate that into sales.
- Inquisitive, ever-questioning, and ever-improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest, and like to work hard!
WHAT’S IN IT FOR YOU?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme – up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- We’ll also help you be the best you can be, with excellent training and ongoing development.
To find out more about us, please email for any queries.
Follow us and find out more on our LinkedIn, Instagram & Twitter pages.
Apply now! – Upload your CV and complete your application.
*Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at .
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Retail Supervisor employer: Screwfix Direct Ltd
Contact Detail:
Screwfix Direct Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Show your leadership skills during the interview. Be ready to share specific examples of how you've successfully managed a team in a fast-paced environment, as this is crucial for the Retail Supervisor role.
✨Tip Number 2
Demonstrate your customer service expertise by discussing situations where you went above and beyond to meet customer needs. This will highlight your ability to translate great service into sales.
✨Tip Number 3
Familiarize yourself with Screwfix's products and services before the interview. Showing that you understand the business and its offerings will set you apart as a passionate candidate.
✨Tip Number 4
Be prepared to discuss how you prioritize tasks and maintain store standards. This is key for the role, so think of examples that showcase your organizational skills and attention to detail.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Understand the Role: Take some time to thoroughly read the job description for the Retail Supervisor position. Understand the key responsibilities and qualities they are looking for, such as leadership, customer service, and team collaboration.
Tailor Your CV: Make sure your CV highlights your relevant experience as a supervisor or duty manager. Emphasize your ability to manage a team in a fast-paced environment and your commitment to excellent customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the business and your understanding of what makes great customer service. Use specific examples from your past experiences to demonstrate how you embody the qualities they seek.
Double-Check Your Application: Before submitting your application, review all your documents for any errors or missing information. Ensure that your CV and cover letter are well-formatted and clearly convey your suitability for the role.
How to prepare for a job interview at Screwfix Direct Ltd
✨Show Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your ability to motivate and guide others.
✨Demonstrate Customer Focus
Since customer service is key, think of specific instances where you went above and beyond for a customer. This will show that you understand the importance of customer satisfaction and can translate that into sales.
✨Know the Company Values
Familiarize yourself with Screwfix's values and mission. During the interview, express how your personal values align with theirs, showcasing your passion for the business.
✨Prepare for Situational Questions
Expect questions about how you would handle various scenarios in a retail environment. Practice your responses to demonstrate your problem-solving skills and ability to maintain store standards under pressure.
