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For Companies At a Glance
- Tasks: Welcome customers, assist with stock, and ensure a fun store environment.
- Company: Join Screwfix, a growing team dedicated to excellent customer service.
- Benefits: Enjoy 28 days annual leave, discounts, and an award-winning pension scheme.
- Why this job: Great training, supportive culture, and opportunities for career development await you!
- Qualifications: No retail experience needed; just bring your enthusiasm and willingness to learn.
- Other info: This is a fixed-term contract for up to 3 months.
Overview
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track to develop your career.
This is a fixed-term contract opportunity up to 3 months.
Responsibilities
WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?
- Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
- Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
- Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!
Qualifications
YOU ARE…
- Amazing at giving great service, with a positive can-do, no-nonsense approach
- Prepared to work hard and make the most of our training
- A great communicator who loves to help people
- Willing to learn, you don’t need retail experience to succeed
- Friendly, flexible, reliable, honest and enthusiastic!
WHAT’S IN IT FOR ME?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme – up to 14% Kingfisher contribution!
- Life cover
- 20% discount with Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- Excellent training and ongoing development, we’ll also help you be the best you can be.
Follow us and find out more on our LinkedIn, Instagram & Twitter pages!
Apply now! – Upload your CV and complete your application
Please note, this advert may close early if the appropriate number of applications has been reached.
*Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com
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Retail Assistant - FTC employer: Screwfix Direct Ltd.
Contact Detail:
Screwfix Direct Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - FTC
✨Tip Number 1
Familiarise yourself with Screwfix's product range and services. This knowledge will help you engage with customers more effectively and demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your customer service skills during any interactions, whether it's in person or online. Being friendly and approachable can make a lasting impression on hiring managers.
✨Tip Number 3
Network with current or former employees of Screwfix. They can provide valuable insights into the company culture and what it takes to succeed as a Retail Assistant.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to learn during interviews. Highlighting your adaptability can set you apart, especially since the role involves varied shift patterns.
We think you need these skills to ace Retail Assistant - FTC
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Screwfix is looking for in a Retail Assistant. Highlight key responsibilities and qualifications that resonate with your skills.
Tailor Your CV: Make sure your CV reflects your customer service skills and any relevant experience, even if it's not in retail. Use specific examples that demonstrate your ability to communicate effectively and work as part of a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Screwfix and how your values align with theirs, particularly around customer service and teamwork.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a retail environment.
How to prepare for a job interview at Screwfix Direct Ltd.
✨Show Your Customer Service Skills
As a Retail Assistant, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've helped customers in the past or how you would approach different customer scenarios.
✨Demonstrate Team Spirit
Screwfix values teamwork, so highlight any experiences where you've worked effectively as part of a team. Discuss how you contribute to a positive work environment and support your colleagues.
✨Be Ready to Learn
Since no prior retail experience is necessary, express your willingness to learn and adapt. Mention any relevant training or skills you've acquired that could help you succeed in this role.
✨Emphasise Your Reliability and Flexibility
Being reliable and flexible is key in retail. Share instances where you've demonstrated these qualities, whether through previous jobs or personal commitments, to show you're a dependable candidate.