Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome customers, assist with stock, and maintain store standards.
- Company: Join Screwfix, a leading retailer known for great service and team spirit.
- Benefits: Enjoy 28 days annual leave, discounts, and an award-winning pension scheme.
- Why this job: Gain valuable experience in a fun, supportive environment with excellent training opportunities.
- Qualifications: No retail experience needed; just bring your enthusiasm and willingness to learn!
- Other info: This is a fixed-term contract for up to 3 months.
Overview
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track to develop your career.
This is a fixed-term contract opportunity up to 3 months.
Responsibilities
WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?
- Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
- Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
- Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!
Qualifications
YOU ARE…
- Amazing at giving great service, with a positive can-do, no-nonsense approach
- Prepared to work hard and make the most of our training
- A great communicator who loves to help people
- Willing to learn, you don’t need retail experience to succeed
- Friendly, flexible, reliable, honest and enthusiastic!
WHAT’S IN IT FOR ME?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme – up to 14% Kingfisher contribution!
- Life cover
- 20% discount with Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- Excellent training and ongoing development, we’ll also help you be the best you can be.
Follow us and find out more on our LinkedIn, Instagram & Twitter pages!
Apply now! – Upload your CV and complete your application
Please note, this advert may close early if the appropriate number of applications has been reached.
*Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com
#LI-DNI
#J-18808-Ljbffr
Retail Assistant - FTC employer: Screwfix Direct Ltd.
Contact Detail:
Screwfix Direct Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - FTC
✨Tip Number 1
Familiarise yourself with Screwfix's product range and services. Understanding what they offer will help you engage with customers more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills during any interactions, whether in person or online. Be friendly and approachable, as this aligns with the company's focus on great service.
✨Tip Number 3
Research common retail scenarios and how to handle them. Being prepared to discuss how you would approach various customer situations can set you apart from other candidates.
✨Tip Number 4
Connect with current or former employees on LinkedIn to gain insights into the company culture and expectations. This can provide you with valuable information to mention during your application process.
We think you need these skills to ace Retail Assistant - FTC
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Screwfix is looking for in a Retail Assistant. Highlight key responsibilities and qualifications that resonate with your skills and experiences.
Tailor Your CV: Customise your CV to reflect the qualities mentioned in the job description. Emphasise your customer service skills, communication abilities, and any relevant experience, even if it's not in retail.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Screwfix and how your values align with theirs, particularly around customer service and teamwork.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Screwfix Direct Ltd.
✨Show Your Customer Service Skills
As a Retail Assistant, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've helped customers in the past, even if it's from a different context. Highlight your positive attitude and willingness to assist.
✨Demonstrate Team Spirit
Screwfix values teamwork, so be ready to discuss how you work well with others. Share experiences where you've collaborated with colleagues to achieve a common goal or improved the work environment. This will show that you're a great fit for their team.
✨Express Your Willingness to Learn
Since no prior retail experience is required, emphasise your eagerness to learn and adapt. Talk about any training or development you've pursued in the past and how it has helped you grow. This shows that you're proactive and committed to self-improvement.
✨Prepare Questions About the Role
Having questions ready for the interviewer demonstrates your interest in the position. Ask about the training programmes, team dynamics, or what a typical day looks like for a Retail Assistant. This not only shows your enthusiasm but also helps you gauge if the role is right for you.